Merge branch 'jcpatch-19826111412' into 'master'

update BSA handbook page

See merge request gitlab-com/www-gitlab-com!37010

source/handbook/business-ops/business_systems/index.html.md

@@ -30,10 +30,8 @@ As IT as a department scales and matures, [we must identify how we grow and oper
 We can host your project retrospective.
 ##### Tool Evaluation
-We can provide [templates](https://drive.google.com/open?id=18b0MYkPYFAzBn3tXB2DbMOrBY3zPRLQa) for vendor "Request for Proposals" and user stories; we can help review your user stories.
-We are also happy to be available for demos and would like to participate in tool evaluation that integrates with other tools or intersects with multiple departments.
-   *  [Template: Request for Proposal](https://docs.google.com/document/d/1_Q2b5opYUQ9TlGmF2vOJ6anu0spVFMkNO6YCR4UjYXM/edit?usp=sharing)
-   *  [Template: User Stories](https://docs.google.com/spreadsheets/d/1c1R0pqKr8YwXXATzFVEUaofF2luNrHbmcNkKAWisebs/edit?usp=sharing)
+We can provide [templates](/handbook/business-ops/#templates) for vendor evaluations, can help review your user stories, and are
+happy to participate in tool evaluation that integrates with other tools or intersects with multiple departments.
 ### Focused Attention