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Commit 280d8679 authored by Sylvia Kahn's avatar Sylvia Kahn
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Removed twinfield from sales process info

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1 merge request!787Removed twinfield from sales process info
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@@ -80,80 +80,4 @@ Everything about [lincenses and EE access](/handbook/sales_process/licenses).
 
## Deprecated
 
### Invoice in Twinfield for clients paying by bank (non-Recurly)
 
* This is part of the [won subscription deal procedure](/handbook/sales_process/deal_management_process#won-subscription-deal-procedure-invoicing), you should have done a VIES check already if EU client
* [Login Twinfield](https://login.twinfield.com/) (SUPER, het wachtwoord, COMCOASTER, Nederlands)
* "Browser not supported" click on “Ga door naar Twinfield”
* Select GitLab B.V.
* Make sure you have an invoice address and for EU countries a VAT number
* If payment will be made in USD, then google for "1 EUR in USD"
* General => Company => Currencies => USD => Exchange rates => +Line
* Credit management > Sales Invoice Dashboard > Sales > New invoice
* First, select a customer. If customer does not exist, press + New customer
* Name: Company name
* Billing email: leave blank
* Fill in address, no need to fill in bank information
* Make sure to insert VAT number if EU customer
* Press “create”
* Reference: PO number if PO exists
* Invoice date: today (always effective date of today)
* Due date: 30 days from invoice date
* Quantity: Number of packs for subscription, number of hours for consultancy
* Description: Options self explanatory. If item does not exist, create it together with Sytse
* Price: change to $, add correct price
* VAT:
![VAT](/handbook/sales_process/images_sales_process/vat2_sales_process.png)
* If ICL was chosen, press services
* Add closing text:
1. For non-EU clients: No VAT according to article 44 and 59 of the European VAT Directive.
1. For EU clients: VAT shifted to recipient according to article 44 and 196 of the European VAT Directive.
1. Dutch clients: leave blank
* Press “create” to create a provisional invoice;
* Press “send by email as PDF” to finalize, in popup email write own email address.
### Crediting an invoice made in Twinfield (DEPRECATED)
1. If you are correcting a mistake,keep the credit invoice in draft for review.
1. Assuming the new invoicing dashboard
1. Open the old invoice
1. Press the credit button
1. Set invoice date to today if the customer cancelled, if you are undoing a mistake put in the same date as the incorrect invoice
1. Fill out the ICL details if needed (Services, date of new invoice)
1. Send PDF
1. Send the credit invoice to the customer (this is legally required)
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