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Commit 611338eb authored by dosire's avatar dosire
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Add definition of basic and stanard plan.

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@@ -22,11 +22,30 @@ By purchasing a subscription you agree to be bound by the terms of this document
</p>
</li>
 
<li> <strong>Subscription</strong>
<li> <strong>Subscription fee</strong>
<p>
The subscription fee will be specified on your invoice.
The subscription will renew automatically.
GitLab B.V. reserves the right to adjust the rate at renewal time.
If the client is not satisfied with the subscription and informs GitLab B.V. within the first 45 days of the subscription a full refund will be made.
</p>
<li> <strong>Basic subscription</strong>
<p>
The basic subscription allows the client to use GitLab Enterprise Edition for as many users as the subscription is.
A user is defined as an individual authorized by you to use an on-premises GitLab server.
This means that a person that has access to two or on-premises servers counts as a single user.
Robots, bots and other automated accounts not linked to a person do not count towards the user count.
Guests, reporters, managers and people that have no access to the source code do count towards the user count.
GitLab B.V. aims to respond to support questions regarding Community Edition and/or Enterprise Edition during the next business day at the latest.
</p>
<li> <strong>Standard subscription</strong>
<p>
The standard subscription entitles the clients to everything the basic subscription offers and the following services.
GitLab B.V. aims to respond to emergency support questions communicated via the appropriate channel witin 30 minutes, 24 hours per day, 365 days per year.
GitLab B.V. will help the client to install and configure GitLab and provide remove assistance during upgrades.
Support for GitLab Continuous Integration (CI) and High Availability (HA) configurations is included.
</p>
 
<li> <strong>Additional consulting services</strong>
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@@ -34,6 +53,7 @@ By purchasing a subscription you agree to be bound by the terms of this document
At the request of a client and with its written consent GitLab B.V. may also provide consulting in excess of the amount included in the subscription fee at GitLab B.V.'s standard rate, then in effect.
</p>
</li>
<li> <strong>Termination</strong>
<p>
The termination of the subscription can happen with a written notice at any time by both the client and GitLab B.V..
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