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Commit 7e8613f7 authored by Chad Malchow's avatar Chad Malchow
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updated opportunity types per our discussion in our pipeline calls

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1 merge request!6489updated opportunity types
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@@ -260,15 +260,9 @@ Gitorious Opportunities:
 
### Opportunity Types
 
1. New Business - This type should be used for any new account (business) who signs up either through the sales team or via the web portal. Paid training also falls under this type if the organization does not have an enterprise license.
1. Existing Account - New Division- This type should be used for new business sold into an existing account but a new division, a new purchasing group.
1. Add-on Business- This type should be used for any incremental/upsell business sold into an existing account and division mid term, meaning not at renewal.
1. Renewal - This type should be used for an existing account renewing their license with GitLab. Renewals can have their value increased, decreased, or stay the same. We capture growth/loss as a field in Salesforce.com
New Business vs. Existing Account - New Division:
The primary difference between these two opportunity types is based on whether the prospect will sign a new subscription agreement versus using an existing subscription agreement. If the prospect would like to sign their own Subscription Agreement as the basis for their agreement with GitLab, then the custoemr is considered "New Business". If the customer would like to piggy back off an existing service agreement previously signed by the parent account or another business unit under the parent account, then it is considered an Existing Account - New Division type.
1. New Business - This type should be used for any new subscription who signs up either through the sales team or via the web portal. Paid training also falls under this type if the organization does not have an enterprise license. If an exsiting account is purchasing a new license for another GitLab instance, this will be new business.
1. Add-on Business- This type should be used for any incremental/upsell business sold into an existing subscription division mid term, meaning not at renewal. This may be additional seats for thier subscription or an upgrade to their plan. If an existing account is adding a new subscription, this would be new business, not an add-on.
1. Renewal - This type should be used for an existing account renewing their license with GitLab. Renewals can have their value increased, decreased, or stay the same. We capture incremental annucal contract value growth/loss as a field in Salesforce.com
 
 
### Opportunity Stages
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