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Commit 7ea26bee authored by Chad Malchow's avatar Chad Malchow
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linked to product handbook process to engage customer and product

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1 merge request!6286Arranging customer conversation on EE feature requests
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@@ -286,6 +286,8 @@ Customers that require technical assistance or have questions that are not withi
Being in a customer facing role, salespeople are expected to contribute to [GitLab Direction](https://about.gitlab.com/direction/). Each day we talk to customers and prospects we have the opportunity to hear of a feature they find valuable or to give feedback (positive and constructive) to an EE feature that there is an issue for.
When you hear of feedback or you personally have feedback, we encourage you to comment within the issue, if one exists, or create your own issue on our [EE Issue Tracker](https://gitlab.com/gitlab-org/gitlab-ee/issues). Checking the [GitLab Direction](https://about.gitlab.com/direction/) page and the [EE Issue Tracker](https://gitlab.com/gitlab-org/gitlab-ee/issues) should happen throughout the week.
 
When you have an organziation that is interested in an EE feature and you have commented in the issue and added a link to the accout in salesforce, please follow the process outlined on the [product handbook](https://about.gitlab.com/handbook/product/#example-a-customer-has-a-feature-request) to arrange a call with the product manager and account to futher discuss need of feature request.
### Export Control Classification, and Countries We Do Not Do Business In
 
GitLab's Export Control Classification (or ECCN) is 5D002.c.1 with CCATS number G163509.
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