Success criteria for account managers

source/jobs/account-manager/index.md

@@ -17,9 +17,19 @@ title: "Account Manager"
  
 ### Senior Account Managers
 Senior Account Managers carry the additional responsibilities of
+
 * Taking the lead in large deals
 * Coaching and training other Account Managers
-   
+
+## Success Criteria
+You know you are doing a good job as an Account Manager when:  
+
+* Customers are happy and providing positive feedback.
+* You are reaching your sales targets consistently.
+* Your sales and managed accounts are well-documented.
+* Your post-mortems are demonstrably leading to better processes and results.
+* You collaborate very effectively with the marketing team, the service team, and others in the organization.
+
    
 ## Requirements for Applicants
 (Check our [Jobs](https://about.gitlab.com/jobs/) page to see current openings).