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Commit dfdf35ac authored by Brittany Rohde's avatar Brittany Rohde
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Add Tinggly and MVTM

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1 merge request!6466Add Tinggly and MVTM
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@@ -26,16 +26,94 @@ to each team member for the purpose of evangelizing the GitLab story. You may u
- Use the incentive in the month following the announcement. So for example, if we reach our target in March, use your incentive in April.
- If you cannot, or decide not to, use the incentive in the expected month, you can carry it over to the next month by notifying [Accounts Payable](mailto:ap@gitlab.com) before the 22nd of the month (release day!). You can only carry over one month in this way.
 
### Discretionary Bonuses
 
1. Every now and then, individual GitLabbers really shine as they go above and beyond their regular responsibilities and tasks.
* We recognize this through the #thanks channel, and sometimes also through a discretionary bonus.
* Managers can recommend their team members to the CEO for a $1,000 bonus through BambooHR.
* Once approved, on a team call, the manager announces the “who” and “why” of the bonus; and the "why"
should be tied to our [values](#values).
* Once approved, on the team call, the manager announces the “who” and “why” of the bonus with the "why" directly tied to exceptional performance results.
1. If you think you are meeting the requirements for another title, want to change
jobs within the company, or think your growth should be reflected in your compensation please feel free to discuss with your manager.
jobs within the company, or think your growth should be reflected in your compensation please feel free to discuss with your manager. If you feel uncomfortable speaking with your manager, you can also contact People Ops.
1. For values based bonuses please see [Tinggly](/handbook/incentives/#tinggly)
#### Process for Recommending a Team Member for a Bonus in BambooHR
Manager (Reports To):
1. Login to BambooHR.
1. Select the team member you would like to adjust.
1. In the top right hand corner, click Request a Change.
1. Select Bonus.
1. Enter in all applicable fields in the form, and then submit.
People Operations will also process in the applicable payroll.
#### Enter a Bonus into TriNet
1. Go to HR Passport homepage
1. Under "My Company" select "Payroll Entry & Admin"
1. Select the proper payroll
1. Under Other Earnings, select the BNO code and enter the amount of the bonus.
1. **Never** hit submit. (It will cause the entire payroll to be paid the next day)
1. Click Save when done.
Note: Make sure to file all appropriate documentation in BambooHR. Also, if the employee has been employed for less than six months, check the notes section in BambooHR to see if they were referred by anyone at GitLab. If so, process a discretionary bonus for that team member as well.
### Tinggly
[Tinggly](https://www.tinggly.com/) is a gift platform containing hundreds of different experiences. Purchasing a gift level gives the recipient access to an entire collection of experiences to choose from. Gifts are hand delivered in a specially designed package for GitLab. Experiences are available in over 100 countries across the globe and are valid for 24 months after purchase.
1. What are the different levels of experiences and how are they awarded?
* Essential Collection (Valued at $79 USD): Peer to peer nominations.
* Premium Collection (Valued at $119 USD): Manager nominating a team member.
* Ultimate Collection (Valued at $279 USD): Awarded to the team member who is selected as the [Most Valuable Team Member](https://about.gitlab.com/handbook/incentives/#most-valuable-team-member) each month.
* Bucket List (Prices Vary): Bucket List items are reserved for Executive team nominations for extraordinary performance and alignment with our [values](https://about.gitlab.com/handbook/values/). The gift must be approved by the Sr. Director of People Operations and the CEO.
1. To recommend a peer, direct or indirect report, please email People Ops with the request. People Ops will ensure that the gift is approved by the appropriate managers and [place the order](https://about.gitlab.com/handbook/people-operations/sop/#process-tinggly) for the new team member to receive their box.
1. Director level and above are exempt from receiving Tinggly awards.
1. What are some pointers for nominating a peer?
* Tinggly is a great tool to be able to nominate a peer, perhaps outside of your team, for exemplifying GitLab's values. Please do not nominate someone for doing their job, but instead look at how they go above and beyond to make GitLab a better place to work!
* Example of a recommendation that will be declined: "Someone in People Ops ordered business cards for me, so I would like to nominate them for a peer Tinggly award." As awesome as business cards are, ordering them is part of the onboarding process, so that task is part of People Ops' day to day job.
* Example of a recommendation that will be approved: "A team member, outside my team, went above and beyond training me on git so I can be more productive." This team member should be rewarded for collaboration with a Tinggly Essential experience (peer to peer nomination).
#### Most Valuable Team Member
1. A Most Valuable Team Member (MVTM), exemplifies the [GitLab Values](https://about.gitlab.com/handbook/values/) in an extraordinary way.
1. Each month People Ops will request managers to nominate a team member who is not on their own team to receive the MVTM award.
* The request will be sent on the 5th of each month and nominations will close at the end of the day (EST) on the 10th. The prize will be awarded on the 15th or the following business day (if on a weekend). The People Ops Specialist will tally the nominations. The decision will be finalized by a review committee made up of the Senior Director of People Operations, CEO, CTO and the VP of Product.
* Nominations should focus on efforts made to represent a select value. For example, in August we will ask you to nominate a team member who exemplifies Collaboration, in September Results, etc.
* The MVTM award will be announced on the [Team Call](https://about.gitlab.com/handbook/communication/#team-call) to recognize the team member and posted on the culture page.
1. A team member is only eligible to be awarded MVTM once per calendar year.
1. The award will be an experience from the [Tinggly Ultimate Collection](https://www.tinggly.com/collections/ultimate).
1. Takeaway from this reward program: Behaviors awarded are likely to be repeated.
#### GitLab Anniversaries
To celebrate a GitLab hire date anniversary, People Ops will send a shout out on the `general` channel on Slack. Team members will also be sent a Tinggly package to select an experience within the category representing their years of service.
Gifts are sent based on the number of years the team member has worked at GitLab:
* 1 - 2 years: Essential Collection
* 3 - 4 years: Premium Collection
* 5 years: Bucket List experience valued under USD $1,000
* 6 - 9 years: Ultimate Collection
* 10 years: Bucket List experience valued under USD $2,000
* 11 - 14 years: Ultimate Collection
* 15 years: Bucket List experience valued under USD $3,000
* 16 - 19 years: Bucket List experience valued under USD $1,000
* 20 years: Bucket List experience valued under USD $5,000
### Process Tinggly
1. A peer or manager will send an email to People Ops to nominate an individual for a Tinggly values based gift.
1. Ensure that the email is sent and approved by the correct managers.
* For a peer nominating a peer, the hiring manager can approve the gift.
* For a manager nominating a direct report, the next highest manager can approve the award. If the manager reports to the CEO, approval is not necessary.
* For a Bucket List gift, arrangements must be made by People Ops and Tinggly once an experience and dates are selected.
1. Place the order for the box on Tinggly's website.
* You will need their address and phone number for shipping.
* TODO Add platform instructions
1. For most valuable team member post on the culture page who was awarded, the month, and a summary of why they were selected.
1. Tinggly will bill GitLab on a monthly basis based on the amount of boxes sent. Each month People Ops should audit this report and ensure that the program is being used responsibly.
Note: This is a temporary process until People Ops and Tinggly can build an API to automate and take People Ops out of the ordering process.
 
#### Real Examples of Real Team Members Who Received Bonuses for Doing Great Things
 
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@@ -62,28 +140,6 @@ jobs within the company, or think your growth should be reflected in your compen
* Efficiency - Actively avoids meetings and encourages async work.
* Iteration: Reduces everything to its very minimal iteration, not paying with quality or usability, yet moving forward with each release.
 
#### Process for Recommending a Team Member for a Bonus in BambooHR
Manager (Reports To):
1. Login to BambooHR.
1. Select the team member you would like to adjust.
1. In the top right hand corner, click Request a Change.
1. Select Bonus.
1. Enter in all applicable fields in the form, and then submit.
People Operations will also process in the applicable payroll.
#### Enter a Bonus into TriNet
1. Go to HR Passport homepage
1. Under "My Company" select "Payroll Entry & Admin"
1. Select the proper payroll
1. Under Other Earnings, select the BNO code and enter the amount of the bonus.
1. **Never** hit submit. (It will cause the entire payroll to be paid the next day)
1. Click Save when done.
Note: Make sure to file all appropriate documentation in BambooHR. Also, if the employee has been employed for less than six months, check the notes section in BambooHR to see if they were referred by anyone at GitLab. If so, process a discretionary bonus for that team member as well.
### Referral Bonuses
 
Chances are that if you work at GitLab, you have great friends and peers who would
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