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Commit e52f0a5c authored by Chad Malchow's avatar Chad Malchow
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clarified mid market leads, even contact requests will have the BDR gather...

clarified mid market leads, even contact requests will have the BDR gather additional information to help the salesperson expand and close the opportunity.
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1 merge request!6241WIP: proposed update to lead routing
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@@ -36,9 +36,7 @@ Our lead routing rules are as follows:
1. Any new lead created for Federal prospects in the United States will be routed directly to our Federal Team, regardless of sales segmentation or lead source, unless the lead matches an account owned by a non-Federal AE, in which case, the either the first or second rule will apply.
1. Any lead created that does not match an account or matches an account without an open opportunity will be routed via our routing rules by [sales segmentation](https://about.gitlab.com/handbook/sales/#market-segmentation), region, and lead source.
* All Strategic and Large leads will be assigned to the Sales Development Rep Round Robin by Region.
* Mid-Market Contact Requests will be assigned to the Mid-Market AE Round Robin by Region. All other lead sources for Mid-Market prospects will be assigned via the regional BDR Round Robin Queue.
* All SMB leads will be assigned via the BDR Round Robin by Region.
* Any lead that the sales segmentation is unknown will be assigned via the BDR Round Robin by Region
* All other leads (mid-market, SMB or unknown) will be assigned via the BDR Round Robin by Region. Even if a contact/quote request, BDR will gather additional information for the sales team to further qualify beyond their intersest in a quote.
 
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