Merge branch 'master' into 'patch-19826111318'

# Conflicts:
#   source/handbook/sales/territories/index.html.md

.gitlab/CODEOWNERS

@@ -9,7 +9,7 @@
 /source/handbook/business-ops/ @wzabaglio
 /source/handbook/business-ops/data-quality-process/ @kathleentam @tayloramurphy @jjstark
 /source/handbook/business-ops/data-team/ @wzabaglio @kathleentam @jjstark @tayloramurphy @eli_kastelein @mpeychet @iweeks @derekatwood
-/source/handbook/business-ops/data-team/metrics/ @kathleentam @derekatwood 
+/source/handbook/business-ops/data-team/kpi-index/ @kathleentam @derekatwood 
 /source/handbook/business-ops/data-team/data-infrastructure/ @jjstark @tayloramurphy
 /source/handbook/business-ops/data-team/python-style-guide/ @jjstark @tayloramurphy

.gitlab/merge_request_templates/Applications.md

@@ -10,5 +10,5 @@ Checklist:
 1. [ ] Application's data added to [`data/applications.yml`](https://gitlab.com/gitlab-com/www-gitlab-com/blob/master/data/applications.yml) (to the end of the category)
 1. [ ] Application's logo added to [`source/images/applications/apps/`](https://gitlab.com/gitlab-com/www-gitlab-com/tree/master/source/images/applications/apps) (optional, but recommended)
 1. [ ] Label the MR with ~"Partners (== Applications)" ~"Community Contribution"  and assign the current milestone
-1. [ ] Mayank Tahilramani's review - cc/ @mayanktahil
+1. [ ] Amy Brandenburg's review - cc/ @abrandenburg
 1. [ ] Tech writer's review

data/categories.yml

@@ -70,7 +70,7 @@ users:
     - user profile
   alt_link: https://docs.gitlab.com/ee/user/profile/
   documentation: https://docs.gitlab.com/ee/user/profile/
-  strategy: /direction/manage/access/users/
+  strategy: /direction/manage/users/
   description: "Managing who's using your instance and what they can do with user management tools, permissions, and user profiles."
   roi: false
   marketing: false # not "available" as a capability for customers
@@ -84,7 +84,7 @@ groups:
     - subgroups
   alt_link: https://docs.gitlab.com/ee/user/group/#groups
   documentation: https://docs.gitlab.com/ee/user/group/#groups
-  strategy: /direction/manage/access/groups/
+  strategy: /direction/manage/groups/
   description: "Organize your projects and restrict access to controlled resources."
   roi: false
   marketing: false # not "available" as a capability for customers
@@ -140,6 +140,7 @@ importers:
     - project export
     - project import
   description: "Import existing work into GitLab from a wide variety of sources."
+  strategy: https://about.gitlab.com/direction/manage/importers
   marketing: false
   roi: false
   acquisition_appetite: low
@@ -148,6 +149,7 @@ templates:
   name: "Templates"
   stage: manage
   documentation: https://docs.gitlab.com/ee/user/group/custom_project_templates
+  strategy: https://about.gitlab.com/direction/manage/templates
   description: "Get new projects hitting the ground running with extensible, reusable templates."
   marketing: false
   roi: false
@@ -809,7 +811,7 @@ system_testing:
   strategy: https://about.gitlab.com/direction/verify/system_testing
   description: "Modern software is often delivered as a collection of (micro)services to multiple clouds, rather than a single monolith to your own data center. Validating complex interactions to ensure reliability of the system as a whole is more important than ever."
   roi: false
-  available: 2021-01-22
+  available: 2020-04-22
   viable:
   complete:
   lovable: 2023-11-18
@@ -1163,9 +1165,9 @@ release_orchestration:
   description: "Management and orchestration of releases-as-code that supports intelligent notifications, scheduling of delivery and shared resources, blackout periods, relationships, parallelization, and sequencing, as well as support for integrating manual processes and interventions."
   roi: false
   available: 2017-01-01
-  viable: 2019-11-22
-  complete: 2020-06-22
-  lovable: 2020-11-22
+  viable: 2020-03-22
+  complete: 2021-03-22
+  lovable: 2023-11-22
   maturity: minimal
   marketing: true
   acquisition_appetite: medium
@@ -1243,10 +1245,10 @@ release_governance:
   strategy: /direction/release/release_governance/
   description: "Release Governance includes features such as deploy-time security controls to ensure only trusted container images are deployed on Kubernetes Engine, and more broadly includes all the assurances and evidence collection that are necessary for you to trust the changes you're delivering."
   roi: false
-  available: 2019-11-22
-  viable: 2020-02-22
-  complete: 2020-9-22
-  lovable: 2021-3-22
+  available: 2020-01-22
+  viable: 2020-07-22
+  complete: 2020-12-22
+  lovable: 2022-05-22
   maturity: planned
   marketing: true
   acquisition_appetite: low
@@ -1258,10 +1260,10 @@ secrets_management:
   strategy: /direction/release/secrets_management/
   description: "Use Vault embedded in GitLab for managing your secrets both inside and outside of GitLab."
   roi: false
-  available: 2019-11-22
-  viable: 2020-03-22
-  complete: 2020-05-22
-  lovable: 2020-10-22
+  available: 2019-12-22
+  viable: 2020-05-22
+  complete: 2020-10-22
+  lovable: 2023-03-22
   maturity: planned
   marketing: true
   acquisition_appetite: medium
@@ -1550,9 +1552,9 @@ status_page:
 web_firewall:
   name: "WAF"
   stage: defend
-  alt_link: https://docs.gitlab.com/ee/user/clusters/applications.html#modsecurity-application-firewall
+  alt_link: https://docs.gitlab.com/ee/user/clusters/applications.html#web-application-firewall-modsecurity
   strategy: /direction/defend/web_application_firewall/
-  documentation: https://docs.gitlab.com/ee/user/clusters/applications.html#modsecurity-application-firewall
+  documentation: https://docs.gitlab.com/ee/user/clusters/applications.html#web-application-firewall-modsecurity
   description: "A Web Application Firewall (WAF) is able to examine traffic being sent to an application and can block malicious traffic before they reach your application."
   roi: false
   available: 2019-09-22

data/events.yml

+- topic: Enterprise Kubernetes Summit Dallas
+  type: Conference
+  date: December 11, 2019
+  date_ends: December 11, 2019
+  description: |
+             With the explosive growth of Kubernetes, many organizations are searching for ways to harness the power of container adoption and deliver strategic value to production. GitLab,Rancher, Datadog, and Aqua have partnered together to deliver a free, full stack container workshop that will help your technical teams deliver Kubernetes as a strategic service for your business.
+  location: Plano, Texas
+  region: AMER
+  event_url: https://k8sdallas.splashthat.com/?utm_campaign=Enterprise%20Kubernetes%20Summit%3A%202019-12-11%3A%20Dallas&utm_source=gitlab
+
+- topic: Enterprise Kubernetes Summit Austin
+  type: Conference
+  date: December 10, 2019
+  date_ends: December 10, 2019
+  description: |
+             With the explosive growth of Kubernetes, many organizations are searching for ways to harness the power of container adoption and deliver strategic value to production. GitLab,Rancher, Datadog, and Aqua have partnered together to deliver a free, full stack container workshop that will help your technical teams deliver Kubernetes as a strategic service for your business.
+  location: Austin, Texas
+  region: AMER
+  event_url: https://k8saustin.splashthat.com/?utm_campaign=Enterprise%20Kubernetes%20Summit%3A%202019-12-10%3A%20Austin&utm_source=gitlab
+
 - topic: Geekfest@Bell
   type: Conference
   date: February 18-19, 2020
@@ -1673,6 +1693,26 @@ There is a lot of curiosity and confusion around serverless computing. What is i
   social_tags: #GitLabMeetup
   event_url: https://www.meetup.com/Mexico-City-GitLab-Meetup/events/266371707/
+- topic: GitLab Lunch & Learn Wellington
+  type: MeetUp
+  date: December 10, 2019
+  date_ends: December 10, 2019
+  description: Join this Lunch and Learn Lab Session where we will break out into small groups and develop your understanding and skills through hands-on practical use of GitLab. 
+  location: Wellington, NZ
+  region: APAC
+  social_tags: #GitLabMeetup
+  event_url: https://www.meetup.com/GitLabANZ/events/266416769/
+
+- topic: GitLab MSP User Group
+  type: MeetUp
+  date: December 12, 2019
+  date_ends: December 12, 2019
+  description: Hear from two customers on how GitLab enabled their DevOps journeys. 
+  location: Minneappolis, MN
+  region: AMER
+  social_tags: #GitLabMeetup
+  event_url: https://www.meetup.com/GitLab-MSP-Meetup/events/266644322/
+
 - topic: GitLab São Paulo
   type: MeetUp
   date: December 12, 2019
@@ -1693,6 +1733,16 @@ There is a lot of curiosity and confusion around serverless computing. What is i
   social_tags: #GitLabMeetup
   event_url: https://www.meetup.com/GitLab-Chicago-User-Community/events/266580345/
+- topic: GitLab Nigeria Community
+  type: MeetUp
+  date: December 21, 2019
+  date_ends: December 21, 2019
+  description: One of Warri's young startups will share how they code, collaborate, and contribute with GitLab.
+  location: Warri, Nigeria
+  region: EMEA
+  social_tags: #GitLabMeetup
+  event_url: https://www.meetup.com/GitLab-Nigeria-Community/events/266715018/
+
 - topic: JsConf Armenia
   type: Conference
   date: November 30, 2019

data/heroes.yml

@@ -455,3 +455,13 @@
   gitlab: wiget
   picture: arturfrysiak.jpg
+- type: person
+  name: Matteo Codogno
+  locality: Lugano
+  country: Switzerland
+  role: GitLab Hero
+  twitter: teo1690
+  bio: Tech Lead | Full stack tinkerer | Love to experiment with new technologies
+  gitlab: papasmurf17
+  picture: matteocodogno.jpg
+

data/pets.yml

@@ -1293,7 +1293,13 @@
   picture: idekerfinn.jpg
   human: Timm Ideker
   story: |
-         Finn is an English Cream Golden Retirever who was born in North Carolina.  He now loves Minnesota - snow, seasons, and 10,000 lakes to explore.  He can usually be found under Timm's chair in the office, curled up like a furry croissant.  
+         Finn is an English Cream Golden Retirever who was born in North Carolina.  He now loves Minnesota - snow, seasons, and 10,000 lakes to explore.  He can usually be found under Timm's chair in the office, curled up like a furry croissant.
+
+- name: Iris and Raidho
+  picture: iris-raidho.png
+  human: Dominic Couture
+  story: |
+         Iris and Raidho are Australian Shepherds with boundless energy. They love to run with their human while he runs, bikes and skis in the forests and mountains located around home. When playtime is over, they enjoy cuddling and sleeping in all sorts of funny positions.
          
 - name: Katie
   picture: katieRose.png

data/projects.yml

@@ -478,14 +478,14 @@ meltano:
     
     Meltano stands for the steps of the data science life-cycle: Model, Extract, Load, Transform, Analyze, Notebook, and Orchestrate.
-peopleops-bot:
-  name: PeopleOps Automation Bot
-  path: gitlab-com/people-ops/employment
-  link: https://gitlab.com/gitlab-com/people-ops/employment
-  description: |
-    Bot to automate common PeopleOps operations like onboarding issue
-    creation, anniversary and new hire announcements, general issue
-    housekeeping, etc.
+peopleops-employment-automation:
+  name: PeopleOps Employment Automation
+  path: gitlab-people-engineering/employment-automation
+  link: https://gitlab.com/gitlab-people-engineering/employment-automation
+  description: |
+    Automation related to various employment activities at GitLab, like
+    onboarding issue creation, anniversary and new hire announcements,
+    GreenHouse to BambooHR sync, general issue housekeeping, etc.
 snowflake_spend:
   name: Snowflake Spend dbt Package

data/redirects.yml

@@ -745,15 +745,25 @@
   - /events/multicloudcon
   target: https://multicloudcon.io/
   comp_op: '='
-- sources: 
+- sources:
   - /handbook/sponsoredtravel/
   - /handbook/sponsoredtravel
   - /handbook/travel-sponsored/
   - /handbook/travel-sponsored
   target: /handbook/travel/sponsored/
   comp_op: '='
-- sources: 
+- sources:
   - /product/agile-portfolio-management
   - /product/agile-portfolio-management/
   target: /solutions/portfolio-management/
+  comp_op: '='
+- sources:
+  - /handbook/creator/fellow_of_initial_delight
+  - /handbook/creator/fellow_of_initial_delight/
+  target: /job-families/fellow-of-initial-delight/
+  comp_op: '='
+- sources: 
+  - /handbook/business-ops/data-team/metrics
+  - /handbook/business-ops/data-team/metrics/
+  target: /handbook/business-ops/data-team/kpi-index/
   comp_op: '='
\ No newline at end of file

data/release_post_managers.yml

@@ -8,30 +8,30 @@ releases:
 - version: "12.9"
   date: "2020-03-22"
   manager: ljlane
-  structural_check: --
+  structural_check: rdickenson
   messaging: traci
-  messaging-shadow: williamchia 
+  messaging-shadow: williamchia
   social: --
 - version: "12.8"
   date: "2020-02-22"
   manager: cdybenko
-  structural_check: --
+  structural_check: msedlakjakubowski
   messaging: williamchia
-  messaging-shadow: traci 
+  messaging-shadow: traci
   social: --
 - version: "12.7"
   date: "2020-01-22"
   manager: jramsay
-  structural_check: --
+  structural_check: marcia
   messaging: brianglanz
-  messaging-shadow: cblake # with Jordi 
+  messaging-shadow: cblake # with Jordi
   social: --
 - version: "12.6"
   date: "2019-12-22"
   manager: gweaver
-  structural_check: --
+  structural_check: axil
   messaging: johnjeremiah
-  messaging-shadow: brianglanz # with Saumya 
+  messaging-shadow: brianglanz # with Saumya
   social: --
 - version: "12.5"
   date: "2019-11-22"
@@ -197,7 +197,7 @@ releases:
 managers:
 - handle: axil
   name: "Axil"
-  team_page: "_axil"
+  team_page: "axil"
 - handle: erica
   name: "Erica"
   team_page: "EricaLindberg_"
@@ -233,13 +233,13 @@ managers:
   team_page: "marcel.amirault"
 - handle: marcia
   name: "Marcia"
-  team_page: "XMDRamos"
+  team_page: "marcia"
 - handle: markpundsack
   name: "Mark P."
   team_page: "MarkPundsack"
 - handle: mikelewis
   name: "Mike L."
-  team_page: "miketechnically"
+  team_page: "mikelewis"
 - handle: mydigitalself
   name: "Mike B."
   team_page: "mydigitalself"
@@ -312,4 +312,6 @@ managers:
 - handle: deuley
   name: "Patrick"
   team_page: "deuley"
-  
\ No newline at end of file
+- handle: msedlakjakubowski
+  name: "Marcin"
+  team_page: "msedlakjakubowski"

data/release_posts/2019_09_22_gitlab_12_3_released.yml

@@ -2,7 +2,7 @@ features:
   top:
     - name: "Web Application Firewall for Kubernetes Ingress"
       available_in: [core, starter, premium, ultimate]
-      documentation_link: "https://docs.gitlab.com/ee/user/clusters/applications.html#modsecurity-application-firewall"
+      documentation_link: "https://docs.gitlab.com/ee/user/clusters/applications.html#web-application-firewall-modsecurity"
       video: "https://www.youtube.com/embed/o8-CU6TEH2w"
       reporter: stkerr
       stage: "defend"
@@ -16,7 +16,7 @@ features:
         to your app contains malicious code, such as SQL injection, cross-site scripting,
         or trojans. The WAF is pre-configured with a powerful set of rules, the OWASP ModSecurity Core Rules (CRS), to detect many different types of attacks out-of-the-box.
-        The [documentation](https://docs.gitlab.com/ee/user/clusters/applications.html#modsecurity-application-firewall) describes how to view the WAF logs so
+        The [documentation](https://docs.gitlab.com/ee/user/clusters/applications.html#web-application-firewall-modsecurity) describes how to view the WAF logs so
         you can see what type of malicious traffic your app is subjected to
         when it is running in production.

data/release_posts/2019_11_22_gitlab_12_5_released.yml

@@ -395,7 +395,7 @@ features:
       stage: verify
       issue_url: 'https://gitlab.com/gitlab-org/gitlab/issues/18986'
       description: |
-        GitLab CI/CD allows you to specify a list of files and directories which should be cached between jobs. Pulling files from cache rather than building from sratch can be a great way to speed up your pipelines. But caching can be bad if there's a new version of the file and the cache isn't updated so the old version of the file is used. Now in GitLab 12.5, managing caching has become much easier with the new ability to use the commit SHA as the cache key. Since this corresponds with the underlying source that the file was built from, it's a very natural way to ensure that cache expiration follows actual changes. This will make caching in your pipelines easier to set up and much more efficient.
+        GitLab CI/CD allows you to specify a list of files and directories which should be cached between jobs. Pulling files from cache rather than building from scratch can be a great way to speed up your pipelines. But caching can be bad if there's a new version of the file and the cache isn't updated so the old version of the file is used. Now in GitLab 12.5, managing caching has become much easier with the new ability to use the commit SHA as the cache key. Since this corresponds with the underlying source that the file was built from, it's a very natural way to ensure that cache expiration follows actual changes. This will make caching in your pipelines easier to set up and much more efficient.
     - name: "GitLab Runner 12.5"
       available_in: [core, starter, premium, ultimate]

data/release_posts/unreleased/jramsay-dedupe-internal-forks.yml

+features:
+  secondary:
+    - name: "Deduplicate forks of internal projects"
+      available_in: [core, starter, premium, ultimate]
+      documentation_link: "https://docs.gitlab.com/ee/administration/repository_storage_types.html#hashed-object-pools"
+      reporter: jramsay
+      stage: create
+      issue_url: "https://gitlab.com/gitlab-org/gitlab/issues/33318"
+      description: |
+        Forking workflows makes it easy to contribute to any project by
+        creating a copy of the upstream project to work on before opening a
+        merge request to merge your changes into the upstream project. For
+        popular projects, the server-side storage requirements needed for
+        thousands of copies accumulate quickly and increase hosting costs.
+
+        In GitLab 12.1, we introduced fork deduplication for public projects,
+        but many organizations missed out on the benefits because they
+        primarily use internal projects. In GitLab 12.5, creating a fork of
+        public or internal projects creates an object pool (if one doesn’t
+        already exist) and uses `objects/info/alternates` to reduce the storage
+        requirements of forks.
+
+        Thanks [Brian Kabiro](https://gitlab.com/briankabiro) for your
+        [contribution](https://gitlab.com/gitlab-org/gitlab/merge_requests/19295)!

data/role_levels.yml

@@ -199,7 +199,7 @@ executive_recruiter:
 people_experience:
   - title: "Coordinator"
     factor: 0.8
-    grade: 4
+    grade: 5
   - title: "Associate"
     factor: 1.0
     grade: 5
@@ -222,3 +222,35 @@ people_specialist:
   - title: "Team Lead/Manager (of people)"
     factor: 1.4
     grade: 8
+
+people_generalist:
+  - title: "Junior/Coordinator"
+    factor: 0.8
+    grade: 5
+  - title: "Generalist"
+    factor: 1.0
+    grade: 6
+    is_default: true
+  - title: "Partner"
+    factor: 1.2
+    grade: 7
+  - title: "Manager (of people)"
+    factor: 1.4
+    grade: 8
+
+manager_only:
+  - title: "Staff/Manager (of people)/Lead"
+    factor: 1.0
+    grade: 8
+
+ces:
+  - title: "Junior Specialist"
+    factor: 0.8
+    grade: 5
+  - title: "Specialist"
+    factor: 1.0
+    grade: 5
+    is_default: true
+  - title: "Senior Specialist"
+    factor: 1.2
+    grade: 6

data/roles.yml

@@ -9,21 +9,21 @@
   apply:
   open: false
-- title: "Accounting Manager"
+- title: "Manager, Accounting"
   description: /job-families/finance/accounting-manager/
   levels: manager_basic
   salary: 130200
   apply:
   open: false
-- title: "Accounting Operations Manager"
+- title: "Manager, Accounting Operations"
   description: /job-families/finance/accounting-operations-manager/
   levels: manager_basic
   salary: 130200
   apply:
   open: false
-- title: "Technical Accounting Manager"
+- title: "Manager, Technical Accounting"
   description: /job-families/finance/technical-accounting-manager/
   levels: manager_basic
   salary: 165000
@@ -44,7 +44,7 @@
   apply:
   open: false
-- title: "Accounting & External Reporting Manager"
+- title: "Manager, Accounting & External Reporting"
   description: /job-families/finance/accounting-and-external-reporting-manager
   levels: manager_basic
   salary: 135000
@@ -109,7 +109,7 @@
 - title: "Candidate Experience Specialist"
   description: /job-families/people-ops/candidate-experience-specialist
-  levels: ic_basic
+  levels: ces
   salary: 77000
   apply:
   open: false
@@ -247,9 +247,9 @@
   apply:
   open: false
-- title: "Diversity and Inclusion Partner"
+- title: "Diversity and Inclusion"
   description: /job-families/people-ops/diversity-inclusion-partner/
-  levels: basic
+  levels: people_generalist
   salary: 120000
   apply:
   open: false
@@ -261,23 +261,16 @@
   apply:
   open: true
-- title: "Employment Branding Lead"
+- title: "Talent Brand Manager"
   description: /job-families/people-ops/employment-branding-specialist/
   levels: basic
   salary: 104000
   apply:
   open: false
-- title: "Engineering Management, Infrastructure"
-  description: /job-families/engineering/engineering-management/infrastructure/
-  levels: false
-  salary: 252000
-  apply:
-  open: false
-
-- title: "Engineering Management, Quality"
+- title: "Manger, Quality Engineering"
   description: /job-families/engineering/engineering-management-quality/
-  levels: false
+  levels: manager_only
   salary: 203000
   apply:
   open: false
@@ -352,9 +345,9 @@
   apply:
   open: false
-- title: "Frontend Engineering Manager"
+- title: "Manager, Frontend Engineering"
   description: /job-families/engineering/frontend-engineering-manager/
-  levels: false
+  levels: manager_only
   salary: 183400
   apply:
   open: false
@@ -373,9 +366,9 @@
   apply:
   open: false
-- title: "Engineering Manager, Growth"
+- title: "Manager, Growth Engineering"
   description: /job-families/engineering/engineering-management-growth/
-  levels: false
+  levels: manager_only
   salary: 224000
   apply:
   open: false
@@ -401,7 +394,7 @@
   apply:
   open: false
-- title: "Internal Audit Manager"
+- title: "Manager, Internal Audit"
   description: /job-families/finance/internal-audit-manager/
   levels: manager_basic
   salary: 140000
@@ -410,14 +403,14 @@
 - title: "Internal Auditor"
   description: /job-families/finance/senior-internal-auditor/
-  levels: basic
+  levels: ic_basic
   salary: 100000
   apply:
   open: false
 - title: "Internal Strategy Consultant" # Staff Level Position
   description: /job-families/chief-executive-officer/internal-strategy-consultant/
-  levels: false
+  levels: manager_only
   salary: 163800 # 117000 x 1.4
   apply:
   open: false
@@ -429,7 +422,7 @@
   apply:
   open: false
-- title: "IT Manager"
+- title: "Manager, IT"
   description: /job-families/finance/manager-it/
   levels: manager_basic
   salary: 140000
@@ -443,9 +436,9 @@
   apply:
   open: false
-- title: "Learning and Development Partner"
+- title: "Learning and Development"
   description: /job-families/people-ops/learning-development-specialist/
-  levels: basic
+  levels: people_generalist
   salary: 120000
   apply:
   open: false
@@ -501,7 +494,7 @@
 - title: "Paralegal"
   description: /job-families/legal/paralegal/
-  levels: payroll_basic
+  levels: basic
   salary: 95000
   apply:
   open: false
@@ -557,7 +550,7 @@
   apply:
   open: false
-- title: "Procurement Manager"
+- title: "Manager, Procurement"
   description: /job-families/finance/procurement-manager/
   levels: manager_basic
   salary: 155000
@@ -592,9 +585,9 @@
   apply:
   open: false
-- title: "Product Marketing Management"
+- title: "Manager, Product Marketing"
   description: /job-families/marketing/product-marketing-management/
-  levels: false
+  levels: manager_only
   salary: 207200
   apply:
   open: false
@@ -676,7 +669,7 @@
   apply:
   open: false
-- title: "Sales Commissions Manager"
+- title: "Manager, Sales Commissions"
   description: /job-families/sales/sales-commissions-manager/
   levels: manager_basic
   salary: 150000
@@ -690,7 +683,7 @@
   apply:
   open: false
-- title: "Sales Systems Manager" # (Business Systems Admin Manager)
+- title: "Manager, Sales Systems" # (Business Systems Admin Manager)
   description: /job-families/sales/senior-manager-sales-systems/
   levels: manager_basic
   salary: 154000
@@ -718,9 +711,9 @@
   apply:
   open: false
-- title: "Security Management"
+- title: "Manager, Security"
   description: /job-families/engineering/security-management/
-  levels: false
+  levels: manager_only
   salary: 226800
   apply:
   open: false
@@ -734,7 +727,7 @@
 - title: "Solutions Manager"
   description: /job-families/sales/sr-solutions-manager/
-  levels: engineering_ic
+  levels: product_manager
   salary: 178000
   apply:
   open: false
@@ -746,7 +739,7 @@
   apply:
   open: false
-- title: "GitLab.com Support"
+- title: "Support Agent"
   description: /job-families/engineering/dotcom-support/
   levels: engineering_ic
   salary: 82000
@@ -823,9 +816,9 @@
   apply:
   open: false
-- title: "Technical Writing Manager"
+- title: "Manager, Technical Writing"
   description: /job-families/product/technical-writing-manager/
-  levels: false
+  levels: manager_only
   salary: 161000
   apply:
   open: false
@@ -851,9 +844,9 @@
   apply:
   open: false
-- title: "UX Manager"
+- title: "Manager, UX"
   description: /job-families/engineering/ux-management/
-  levels: false
+  levels: manager_only
   salary: 203000
   apply:
   open: false

data/sponsors.yml

+- name: AWS
+  logo: /images/events/gitlab-commit/sponsors/logo-aws.svg
+  landing: true
+  industry_type: 'technology'
+  asset_link: https://aws.amazon.com/
 - name: Google Cloud
   logo: /images/events/gitlab-commit/sponsors/logo-google-cloud.svg
   landing: true
@@ -13,6 +18,11 @@
   landing: true
   industry_type: 'technology'
   asset_link: https://www.cncf.io/
+- name: Tidelift
+  logo: /images/events/gitlab-commit/sponsors/logo-tidelift.svg
+  landing: true
+  industry_type: 'technology'
+  asset_link: https://tidelift.com/
 - name: Mattermost
   logo: /images/events/gitlab-commit/sponsors/logo-mattermost.svg
   landing: true

data/stages.yml

@@ -41,7 +41,7 @@ stages:
         backend_engineering_manager: Liam McAndrew
         frontend_engineering_manager: Dennis Tang
         support: Blair Lunceford
-        test_automation_engineers:
+        sets:
           - Sanad Liaquat
         uxm: Shane Bouchard
         ux:
@@ -64,7 +64,7 @@ stages:
         backend_engineering_manager: Liam McAndrew
         frontend_engineering_manager: Dennis Tang
         support: Blair Lunceford
-        test_automation_engineers:
+        sets:
           - Sanad Liaquat
         uxm: Shane Bouchard
         ux:
@@ -86,7 +86,7 @@ stages:
         cm: Suri Patel
         backend_engineering_manager: Liam McAndrew
         frontend_engineering_manager: Dennis Tang
-        test_automation_engineers:
+        sets:
           - Sanad Liaquat
         uxm: Shane Bouchard
         ux:
@@ -108,7 +108,7 @@ stages:
         backend_engineering_manager: Dan Jensen
         frontend_engineering_manager: Dennis Tang
         support: Blair Lunceford
-        test_automation_engineers:
+        sets:
           - Désirée Chevalier
         uxm: Shane Bouchard
         ux:
@@ -156,7 +156,7 @@ stages:
         backend_engineering_manager: Sean McGivern
         frontend_engineering_manager: Donald Cook
         support: Ben Prescott
-        test_automation_engineers:
+        sets:
           - Walmyr Lima e Silva Filho
         uxm: Shane Bouchard
         ux:
@@ -179,7 +179,7 @@ stages:
         backend_engineering_manager: John Hope
         frontend_engineering_manager: Donald Cook
         support: TBD
-        test_automation_engineers:
+        sets:
           - Walmyr Lima e Silva Filho
         uxm: Shane Bouchard
         ux:
@@ -201,7 +201,7 @@ stages:
         backend_engineering_manager: John Hope
         frontend_engineering_manager: Donald Cook
         support: TBD
-        test_automation_engineers:
+        sets:
           - Walmyr Lima e Silva Filho
         uxm: Shane Bouchard
         ux:
@@ -245,13 +245,13 @@ stages:
       source_code:
         name: Source Code
         pm: James Ramsay (Interim)
-        pmm: John Jeremiah
+        pmm: Jordi Mon
         cm: Suri Patel
         backend_engineering_manager: Michelle Gill
         frontend_engineering_manager: André Luís
         handbook: engineering/development/dev/create-source-code-be
         support: TBD
-        test_automation_engineers:
+        sets:
           - Mark Lapierre
         uxm: Shane Bouchard
         ux:
@@ -268,13 +268,13 @@ stages:
       knowledge:
         name: Knowledge
         pm: Christen Dybenko
-        pmm: John Jeremiah
+        pmm: Jordi Mon
         cm: Suri Patel
         backend_engineering_manager: Darva Satcher
         frontend_engineering_manager: André Luís
         handbook: engineering/development/dev/create-knowledge-be
         support: TBD
-        test_automation_engineers:
+        sets:
           - Tomislav Nikić
         uxm: Shane Bouchard
         ux:
@@ -295,7 +295,7 @@ stages:
         frontend_engineering_manager: André Luís
         handbook: engineering/development/dev/create-editor-be
         support: TBD
-        test_automation_engineers:
+        sets:
           - Tomislav Nikić
         uxm: Shane Bouchard
         ux:
@@ -314,13 +314,13 @@ stages:
       editor:
         name: Editor
         pm: Kai Armstrong
-        pmm: John Jeremiah
+        pmm: Jordi Mon
         cm: Suri Patel
         backend_engineering_manager: Darva Satcher
         frontend_engineering_manager: André Luís
         handbook: engineering/development/dev/create-editor-be
         support: TBD
-        test_automation_engineers:
+        sets:
           - Tomislav Nikić
         uxm: Shane Bouchard
         ux:
@@ -350,7 +350,7 @@ stages:
         backend_engineering_manager: ZJ (Interim)
         frontend_engineering_manager: Tim Z (Interim)
         support: Will Chandler
-        test_automation_engineers:
+        sets:
           - Mark Lapierre
         uxm: Shane Bouchard
         ux:
@@ -373,7 +373,7 @@ stages:
         backend_engineering_manager: ZJ (Interim)
         frontend_engineering_manager: Tim Z (Interim)
         support: TBD
-        test_automation_engineers:
+        sets:
           - Mark Lapierre
           - Tomislav Nikić
         uxm: Shane Bouchard
@@ -412,7 +412,7 @@ stages:
         backend_engineering_manager: Elliot Rushton
         frontend_engineering_manager: Daniel Cipoletti
         support: Namho Kim
-        test_automation_engineers:
+        sets:
           - Zeff Morgan
         uxm: Nadia Udalova
         ux:
@@ -434,7 +434,7 @@ stages:
         backend_engineering_manager: Elliot Rushton
         frontend_engineering_manager: Daniel Cipoletti
         support: Namho Kim
-        test_automation_engineers:
+        sets:
           - Zeff Morgan
         uxm: Nadia Udalova
         ux:
@@ -453,7 +453,7 @@ stages:
         backend_engineering_manager: Elliot Rushton
         frontend_engineering_manager: Daniel Cipoletti
         support: Namho Kim
-        test_automation_engineers:
+        sets:
           - Zeff Morgan
         uxm: Nadia Udalova
         ux:
@@ -555,7 +555,7 @@ stages:
         backend_engineering_manager: Thomas Woodham
         frontend_engineering_manager: Lukas Eipert (Interim)
         support: Thiago Presa
-        test_automation_engineers:
+        sets:
           - Aleksandr Soborov
         uxm: Valerie Karnes
         ux:
@@ -567,7 +567,7 @@ stages:
           channel: g_secure-static-analysis
           alias: secure_static_analysis_be
         gitlab_group: gitlab-org/secure/static-analysis-be
-      
+
         internal_customers:
           - Security Department
           - Engineering Department
@@ -583,7 +583,7 @@ stages:
         backend_engineering_manager: Seth Berger
         frontend_engineering_manager: Lukas Eipert (Interim)
         support: Thiago Presa
-        test_automation_engineers:
+        sets:
           - Aleksandr Soborov
         uxm: Valerie Karnes
         ux:
@@ -611,7 +611,7 @@ stages:
         backend_engineering_manager: Olivier Gonzalez (Interim)
         frontend_engineering_manager: Lukas Eipert (Interim)
         support: Greg Myers
-        test_automation_engineers:
+        sets:
           - Aleksandr Soborov
         uxm: Valerie Karnes
         ux:
@@ -735,7 +735,7 @@ stages:
         backend_engineering_manager: Seth Engelhard (Interim)
         frontend_engineering_manager: Jean du Plessis
         support: Lewis Brown
-        test_automation_engineers:
+        sets:
           - Dan Davison
         uxm: Aaron K. White
         ux:
@@ -760,7 +760,7 @@ stages:
         backend_engineering_manager: Nicholas Klick
         frontend_engineering_manager: Jean du Plessis
         support: Lewis Brown
-        test_automation_engineers:
+        sets:
           - Dan Davison
         uxm: Aaron K. White
         ux:
@@ -1119,7 +1119,7 @@ stages:
         frontend_engineering_manager: André Luís (Interim)
         support: Aric Buerer
         uxm: Jacki Bauer
-        test_automation_engineers:
+        sets:
           - Jennie Louie
         tech_writer: Evan Read
         slack:
@@ -1145,7 +1145,7 @@ stages:
         gitlab_group: gitlab-org/memory-team
         handbook: engineering/development/enablement/memory/
         cm: Erica Lindberg
-        test_automation_engineers:
+        sets:
           - Grant Young
           - Nailia Iskhakova
         support: TBD

data/team.yml

@@ -314,24 +314,6 @@
           Kamil is a low-level programming enthusiast with years of experience in building apps for all platforms. He is also a security, virtualization and graphics expert with a variety of programming languages in his toolkit together with deep operating systems architecture knowledge.
           He's focusing lately on security principles of mobile platforms and the "container revolution". In his spare time he likes to run, cycle and play good games, although not all at the same time.
-- slug: pidge
-  type: person
-  name: Richard 'Pidge' Pidgeon
-  start_date: 2015-08-01
-  location_factor: 0.4387
-  locality: Bath
-  country: United Kingdom
-  role: <a href="/job-families/sales/regional-sales-director/">Regional Sales Director, EMEA</a>
-  reports_to: mpyle
-  picture: richard.jpg
-  twitter: catchthepidge
-  gitlab: pidge
-  departments:
-    - Sales
-  story:  |
-          Based in the UK, Richard has led various sales teams in the mobile development space, including the EMEA Sales team at Distimo resulting in the acquisition by App Annie in 2014. He has spent over 15 years working in the mobile sales ecosystem, gaining the majority of his experience at Vodafone and Nokia.
-          Richard enjoys most sports and the ones that he can no longer play he follows avidly especially Rugby. He enjoys playing Golf and Cycling but time is difficult to find with family and dog commitments.
-
 - slug: phil-c
   type: person
   name: Philip 'Phil' Camillo
@@ -340,7 +322,7 @@
   locality: Denver, CO
   country: USA
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader</a>
-  reports_to: ryan-on
+  reports_to: alan-cooke
   picture: phil.jpg
   twitter: pmanjr311
   gitlab: philcamillo
@@ -750,7 +732,7 @@
   locality: San Francisco, CA
   country: USA
   role: Controller
-  reports_to: paul-m
+  reports_to: pao-jf
   picture: wilsonlau.jpg
   gitlab: wilsonlau
   departments:
@@ -766,7 +748,7 @@
   locality: Amsterdam
   country: The Netherlands
   role: <a href="/job-families/finance/director-of-tax/">Director of Tax</a>
-  reports_to: paul-m
+  reports_to: pao-jf
   picture: igor_gm.jpg
   gitlab: igroenewegenmackintosh
   departments:
@@ -853,7 +835,7 @@
   locality: Colorado Springs, CO
   country: USA
   role: <a href="/job-families/marketing/brand-designer/">Manager, Creative</a>
-  reports_to: melissasmolensky
+  reports_to: shanebouchard
   picture: lukebabb.jpg
   twitter: lukebabb
   gitlab: luke
@@ -939,7 +921,7 @@
   locality: Hamburg
   country: Germany
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: timo.jpg
   twitter:
   gitlab: teemo
@@ -1798,7 +1780,7 @@
   locality: Anywhere
   country: USA
   role: <a href="/job-families/people-ops/people-business-partner/">Finance Business Partner</a>
-  reports_to: paul-m
+  reports_to: craig-mestel
   picture: brooksroyer.png
   twitter:
   gitlab: broyer1
@@ -1816,7 +1798,7 @@
   locality: Raleigh, NC
   country: USA
   role: <a href="/job-families/people-ops/people-business-partner/">Finance Business Partner - Sales & Marketing</a>
-  reports_to: paul-m
+  reports_to: craig-mestel
   picture: zachgaston.jpg
   twitter: zrgaston
   gitlab: zgaston
@@ -1833,7 +1815,7 @@
   locality: Spokane, WA
   country: USA
   role: <a href="/job-families/people-ops/people-business-partner/">Finance Business Partner </a>
-  reports_to: paul-m
+  reports_to: craig-mestel
   picture: christinemachado.jpeg
   twitter:
   gitlab: cmachado1
@@ -2094,7 +2076,7 @@
   locality: Lisbon
   country: Portugal
   role: <a href="/job-families/engineering/product-designer/#senior-product-designer">Senior Product Designer</a>, Create:Source Code
-  reports_to: shanebouchard
+  reports_to: ux-vacancy-22
   picture: pedro.jpg
   twitter: pedromscom
   gitlab: pedroms
@@ -2141,8 +2123,8 @@
   location_factor: 0.4961
   locality: Hamburg
   country: Germany
-  role: <a href="/job-families/engineering/ux-management/#ux-manager">Interim UX Manager, Dev</a> & <a href="/job-families/engineering/product-designer/#senior-product-designer">Senior Product Designer</a>, Create:Editor & Search (Interim)
-  reports_to: shanebouchard
+  role: <a href="/job-families/engineering/product-designer/#senior-product-designer">Senior Product Designer</a>, Create:Editor & Search (Interim)
+  reports_to: ux-vacancy-22
   picture: marcelvanremmerden.jpg
   twitter: mvremmerden
   gitlab: mvanremmerden
@@ -2609,40 +2591,6 @@
   story:  |
           Athar is into Linux and coding. In his free time, he enjoys Brazilian jiu-jitsu, swimming, reading, or even just doing nothing at all.
-- slug: filipa-l
-  type: person
-  name: Filipa Lacerda
-  start_date: 2016-09-19
-  location_factor: 0.401
-  locality: Aveiro
-  country: Portugal
-  role: <a href="/job-families/engineering/frontend-engineer/">Senior Frontend Engineer, Verify:Continuous Integration & Delivery</a>
-  reports_to: frontend-manager-verify
-  picture: filipa.png
-  twitter: FilipaLacerda
-  gitlab: filipa
-  departments:
-    - Engineering Function
-    - Development Department
-    - Verify FE Team
-    - Frontend
-    - CICD Section
-  projects:
-    gitlab: maintainer frontend
-    gitlab-ui: maintainer
-    gitlab-eslint-config: maintainer
-    gitlab-svgs: maintainer
-    customers-app: maintainer frontend
-  expertise: |
-              <li>Frontend CI/CD <a href="/job-families/liaison/">liaison</a></li>
-              <li>Frontend CI/CD <a href="/company/team/structure/#expert">expert</a></li>
-              <li><a href="https://docs.gitlab.com/ee/development/fe_guide/architecture.html">Frontend Architectural</a> <a href="/company/team/structure/#expert">expert</a></li>
-              <li><a href="https://docs.gitlab.com/ee/development/fe_guide/vue.html">Vue.js</a> <a href="/company/team/structure/#expert">expert</a></li>
-              <li><a href="https://gitlab.com/gitlab-org/release/">Release</a> <a href="/company/team/structure/#expert">expert</a></li>
-              <li><a href="https://docs.gitlab.com/ee/api/graphql">GraphQL</a> <a href="/company/team/structure/#expert">expert</a></li>
-  story:  |
-          Filipa is passionate about web development, well written code and helping people. In her free time she loves spending time with her husband and their two cats, and wandering through the city to discover new corners. She also loves the ocean and rainy days with a good book.
-
 - slug: elsje-s
   type: person
   name: Elsje Smart
@@ -2948,16 +2896,16 @@
   location_factor: 0.5456
   locality: Melbourne
   country: Australia
-  role: <a href="/job-families/engineering/frontend-engineer/">Frontend Engineer, Monitor:Health</a>
-  reports_to: clement
+  role: <a href="/job-families/engineering/frontend-engineer/">Frontend Engineer, Plan</a>
+  reports_to: donaldcook
   picture: simon.jpg
   twitter: psimyn
   gitlab: psimyn
   departments:
     - Engineering Function
     - Development Department
-    - Ops Section
-    - Monitor FE Team
+    - Dev Section
+    - Plan FE Team
     - Frontend
   projects:
     gitlab: reviewer frontend
@@ -3194,7 +3142,7 @@
   locality: Scottsdale, AZ
   country: USA
   role: <a href="/job-families/sales/account-executive/">Account Executive, Mid-Market, Southwest</a>
-  reports_to: ryan-on
+  reports_to: treverking
   picture: komara.jpg
   twitter: ja_me_sk
   gitlab: ja-me-sk
@@ -3216,7 +3164,7 @@
   reports_to: eng-manager-distribution
   projects:
     omnibus-gitlab: maintainer
-    peopleops-bot: maintainer
+    peopleops-employment-automation: maintainer
     gitlab-omnibus-builder: maintainer
   picture: balasankarc.jpg
   twitter: cbalasankar
@@ -3654,16 +3602,15 @@
   location_factor: 0.4899
   locality: Kortrijk
   country: Belgium
-  role: <a href="/job-families/engineering/backend-engineer/">Senior Backend Engineer</a>, Create:Source Code
-  reports_to: michellegill
+  role: <a href="/job-families/engineering/backend-engineer/">Senior Backend Engineer</a>, Scalability
+  reports_to: eng-infra-scalability-mgr
   picture: bob.png
   twitter: bobvlanduyt
   gitlab: reprazent
   departments:
     - Engineering Function
-    - Development Department
-    - Dev Section
-    - Create:Source Code BE Team
+    - Infrastructure Department
+    - Scalability Team
   projects:
     gitlab: maintainer backend
     labkit-ruby: maintainer
@@ -3704,7 +3651,7 @@
   locality: Totnes
   country: United Kingdom
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: simonwilliams.jpg
   twitter: glsimonabw
   gitlab: simonwill
@@ -4016,20 +3963,16 @@
   story:  |
         "Jack strives to add business value by managing the vision and implementation of the business systems tech stack. He has experience building out Sales Systems, Sales Operations and Business Operations teams, but as a certified Salesforce.com Platform developer, he doesn't mind getting his hands dirty."
-- slug: shanebouchard
+- slug: ux-vacancy-22
   type: person
-  name: Shane Bouchard
-  start_date: 2019-04-22
-  location_factor: 0.689
-  locality: Clermont, FL
-  country: USA
-  role: <a href="/job-families/engineering/ux-management/#ux-manager">UX Manager, Dev</a>
+  name: Marcel van Remmerden
+  start_date: 2019-01-06
+  location_factor: 0.7
+  locality: Anywhere
+  country: Remote
+  role: <a href="/job-families/engineering/ux-management/#ux-manager">UX Manager, Dev (Interim)</a>
   reports_to: christielenneville
-  picture: shanebouchard.jpg
-  twitter: ShaneBouchard
-  gitlab: sbouchard1
-  pronouns: he/him
-  story: Shane has 18+ years of design, marketing and product experience building high-performing teams, brands and products for companies of all types and sizes, from industry giants to award-winning digital agencies and lean SaaS startups. When he's not collaborating with others or glued to his laptop, he enjoys drawing and painting, traveling and the great outdoors.
+  picture: ../gitlab-logo-extra-whitespace.png
   departments:
     - Engineering Function
     - UX Department
@@ -4237,7 +4180,7 @@
   locality: Colorado
   country: USA
   role: <a href="/job-families/sales/account-executive/">Account Executive, Mid-Market, Mountain</a>
-  reports_to: ryan-on
+  reports_to: treverking
   picture: mattdoerfler.png
   twitter: MDGitLab
   gitlab: mdoerfler
@@ -4575,7 +4518,7 @@
   locality: Longmont, CO
   country: USA
   role: <a href="/job-families/sales/account-executive/">Strategic Account Leader</a>
-  reports_to: area-sales-mgr-west1
+  reports_to: james-roberts
   picture: chriscornacchia.JPG
   twitter:
   gitlab: ccornacchia
@@ -5232,7 +5175,7 @@
   locality: Basingstoke
   country: United Kingdom
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: justin_haley.png
   twitter:
   gitlab: justinhaley
@@ -5392,23 +5335,24 @@
   story:  |
           Andrew enjoys building and securing software.
-- slug: app-sec-eng-7
+- slug: dominiccouture
   type: person
-  name: D.C.
+  name: Dominic Couture
   start_date: 2019-11-19
-  location_factor: 0.7
-  locality: Anywhere
-  country: Remote
+  location_factor: 0.44278
+  locality: Château-Richer, QC
+  country: Canada
   role: <a href="/job-families/engineering/security-engineer/">Senior Security Engineer, Application Security</a>
   reports_to: james-ritchey
-  picture: ../gitlab-logo-extra-whitespace.png
-  twitter:
-  gitlab:
+  picture: dcouture.jpg
+  twitter: dee__see
+  gitlab: dcouture
   departments:
     - Engineering Function
     - Security Department
   story:  |
-          Joins on November 19th.
+          Dominic enjoys building and helping others build secure software.
+          When not at his computer, Dominic can be found roaming the forests of Québec with his dogs.
 - slug: app-sec-eng-8
   type: person
@@ -5566,7 +5510,7 @@
   name: Tony S.
   start_date: 2019-12-02
   location_factor: 0.7
-  locality: 
+  locality:
   country: Remote
   role: <a href="/job-families/engineering/security-analyst/">Senior Security Analyst, Compliance</a>
   reports_to: melissa-f
@@ -6807,7 +6751,7 @@
   country: USA
   role: <a href="/job-families/sales/solutions-architect/">Solutions Architect, Mid Market</a>
   reports_to: joel-k
-  picture: erichendricks.jpg
+  picture: ../gitlab-logo-extra-whitespace.png
   gitlab: erichendricks
   departments:
     - Customer Success
@@ -6934,7 +6878,7 @@
   locality: Chattanooga, TN
   country: USA
   role: <a href="/job-families/finance/finance-planning-and-analysis/">Manager, Financial Planning and Analysis</a>
-  reports_to: paul-m
+  reports_to: craig-mestel
   picture: chasewright.png
   twitter: thechasewright
   gitlab: wwright
@@ -7688,7 +7632,7 @@
   locality: Bedford, NH
   country: USA
   role: <a href="/job-families/engineering/product-designer/">Product Designer</a>, Create:Knowledge & Gitter
-  reports_to: shanebouchard
+  reports_to: ux-vacancy-22
   picture: jarekostrowski.jpg
   twitter: jaaaaarek
   gitlab: jareko
@@ -8811,30 +8755,6 @@
   story:  |
     Before joining GitLab, Thomas was an engineering manager at Sophos, a cybersecurity product development company. When he isn't working, you can find him spending time with his family, at the gym, and flailing about in video games.
-- slug: victor-zagorodny
-  type: person
-  name: Victor Zagorodny
-  start_date: 2019-01-02
-  location_factor: 0.2672
-  locality: Kharkiv
-  country: Ukraine
-  role: <a href="/job-families/engineering/backend-engineer/#secure">Senior Backend Engineer, Secure:Static Analysis</a>
-  reports_to: thomaswoodham
-  picture: victor-zagorodny.jpg
-  gitlab: vzagorodny
-  twitter: vittoriuz
-  departments:
-    - Engineering Function
-    - Development Department
-    - Secure Section
-    - Secure BE Team
-  projects:
-    gitlab: reviewer backend
-  story:  |
-          As for the daily work, Victor loves backend, functional programming and solving engineering puzzles.
-          In spare time, aviation and everything that is related to planes and skies occupy all of his imagination. Loves to see new
-          places and read books.
-
 - slug: lucascharles
   type: person
   name: Lucas Charles
@@ -9549,7 +9469,7 @@
     - Revenue Marketing
     - SDR
   story:  |
-          "Peter is passionate about sales development, coming form an SDR background in the Big Data space. He will be supporting the German speaking reagions in EMEA. His hobbies are: biking, yoga, watches, and travel."
+          Peter is passionate about sales development, coming form an company in the Big Data space. He supports the German speaking regions in EMEA. In his spare time he loves to read on the topic of self development, catch up on new tech and go for a bike ride or a hike in nature.
 - slug: vp-alliances
   type: person
@@ -9893,9 +9813,9 @@
     - Marketing
     - Revenue Marketing
     - Field Marketing
-    
+
   story:  |
-          Rich is responsible for Field Marketing in the US West. As the father of two girls and the grandfather of two girls, Rich spends a lot of time in the bleachers of different sporting events. When not cheering on his girls, you will find him running obstacle course races like Spartan and Rugged Maniac. And because he mistakenly got a degree in computer networking, he also sets up Wi-Fi for everyone he knows! 
+          Rich is responsible for Field Marketing in the US West. As the father of two girls and the grandfather of two girls, Rich spends a lot of time in the bleachers of different sporting events. When not cheering on his girls, you will find him running obstacle course races like Spartan and Rugged Maniac. And because he mistakenly got a degree in computer networking, he also sets up Wi-Fi for everyone he knows!
 - slug: rachel-nienaber
   type: person
@@ -11092,6 +11012,27 @@
           She's originally from the verdant green land of the Appalachian Foothills, but she now happily lives in the Pacific Northwest.
           She likes to learn about natural languages, cook tasy food, go on runs, and make terrible, terrible puns.
+- slug: dev-pkg-joao-p
+  type: person
+  name: João P
+  start_date: 2019-12-2
+  location_factor: 0.7
+  locality:
+  country: Remote
+  role: <a href="/job-families/engineering/backend-engineer/">Backend Engineer, Package</a>
+  reports_to: danielcroft
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab:
+  pronouns:
+  departments:
+    - Engineering Function
+    - Development Department
+    - CICD Section
+    - Package BE Team
+  story: |
+          Joins on December 2nd
+
 - slug: thong-kuah
   type: person
   name: Thong Kuah
@@ -12868,7 +12809,7 @@
   locality:
   country:
   role: <a href="/job-families/sales/strategic-account-leader">Strategic Account Leader</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: hughchristey.jpg
   twitter: hughchristey
   gitlab: hchristey
@@ -12927,7 +12868,7 @@
   location_factor: 0.4111
   locality: Cebu
   country: Philippines
-  role: <a href="/job-families/engineering/backend-engineer/">Backend Engineer</a>, Plan:Project Management
+  role: <a href="/job-families/engineering/backend-engineer/">Senior Backend Engineer</a>, Plan:Project Management
   reports_to: sean-m
   picture: heinrichleeyu.jpg
   gitlab: engwan
@@ -13388,7 +13329,7 @@
   locality: Augsburg
   country: Germany
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader, EMEA</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: renehoferichter.png
   twitter:
   gitlab: reneho
@@ -13408,7 +13349,7 @@
   locality: Greater Zürich Area
   country: Switzerland
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader, EMEA</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: tbosshard.jpg
   twitter:
   gitlab: tbosshard
@@ -13946,7 +13887,7 @@
 - slug: kreynolds
   type: person
-  name: Kristen Reynolds
+  name: Kris Reynolds
   start_date: 2018-08-26
   location_factor: .7
   locality: Holly Springs, NC
@@ -13961,7 +13902,7 @@
     - Customer Success
     - Field Operations
   story:  |
-          Kristen is a dynamic program manager involved in technical training solutions, with a passion for cultivating a culture of curiosity and helping field associates create a seamless customer experience. She lives outside of Raleigh, NC with her husband, two boys, and 3 dogs. She enjoys cooking, traveling, and writing.
+          Kris is a dynamic program manager involved in technical training solutions, with a passion for cultivating a culture of curiosity and helping field associates create a seamless customer experience. She lives outside of Raleigh, NC with her husband, two boys, and 3 dogs. She enjoys cooking, traveling, and writing.
 - slug: ebrown
   type: person
@@ -14057,7 +13998,7 @@
     - Sales NQR
     - Commercial Sales
   story:  |
-          TBA
+          Joined Dec 10th, 2018
 - slug: ChrisRennie
@@ -14131,7 +14072,7 @@
   reports_to: alan-cooke
   picture: ../gitlab-logo-extra-whitespace.png
   twitter:
-  gitlab:
+  gitlab: rvanleer
   departments:
     - Sales
     - Sales NQR
@@ -14286,7 +14227,7 @@
   locality: Mary Tavy, Devon
   country: United Kingdom
   role: <a href="/job-families/sales/strategic-account-leader">Strategic Account Leader</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: philmckenzie.png
   twitter: AgilePhil
   gitlab: DevOpsPhil
@@ -15145,7 +15086,7 @@
   locality: Laguna Beach, CA
   country: USA
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader (Southern California)</a>
-  reports_to: area-sales-mgr-west1
+  reports_to: james-roberts
   picture: bdowney-sq.jpeg
   twitter: TechBradD
   gitlab: bdowney
@@ -15719,7 +15660,7 @@
   locality: Amsterdam
   country: The Netherlands
   role: <a href="/job-families/sales/strategic-account-leader">Strategic Account Leader</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: haileypobanzbw.png
   twitter: haileytheginger
   gitlab: haileyrae
@@ -16669,7 +16610,7 @@
     - Development Department
     - Defend Section
   story:  |
-            Prior to joining GitLab, Wayne was a Senior Director of Engineering at a security company for 15+ years.  GitLab is Wayne's 3rd startup.  Wayne's interests include security, agile software development best practices, coaching engineers and engineering leaders, video games and reading.  
+            Prior to joining GitLab, Wayne was a Senior Director of Engineering at a security company for 15+ years.  GitLab is Wayne's 3rd startup.  Wayne's interests include security, agile software development best practices, coaching engineers and engineering leaders, video games and reading.
   remote_story:  |
             GitLab's values make working remotely amazingly effective.  Having previously worked remotely at a different company for a number of years, I have experienced both the good and the bad.  What works quite well includes highly encouraging video during meetings, recording meetings and writing extensive notes for those who cannot attend live, a daily company meeting for announcements/kudos, a daily group social breakout meeting, distributing documents in advance of discussions so attendees can be prepared and informed, and most importantly asynchronous communication (written discussions in GitLab issues, discussions in docs, Slack, etc). are key.  Plus, I love to brag to my friends in Atlanta about my 15-second commute from bedroom to office vs. their 60+ minute commute.
@@ -16764,7 +16705,7 @@
   locality: Roswell, Georgia
   country: USA
   role: <a href="/job-families/engineering/product-designer/">Senior Product Designer, Plan</a>
-  reports_to: shanebouchard
+  reports_to: ux-vacancy-22
   picture: hreynolds.png
   twitter: caspergrl
   gitlab: hollyreynolds
@@ -16783,7 +16724,7 @@
   locality: London
   country: United Kingdom
   role: <a href="/job-families/engineering/product-designer/">Senior Product Designer, Manage</a>
-  reports_to: shanebouchard
+  reports_to: ux-vacancy-22
   picture: nickpost.jpg
   twitter: ncspost
   gitlab: npost
@@ -16803,7 +16744,7 @@
   locality: Berlin
   country: Germany
   role: <a href="/job-families/engineering/product-designer/">Senior Product Designer, Manage</a>
-  reports_to: shanebouchard
+  reports_to: ux-vacancy-22
   picture: dmora-headshot.jpg
   twitter: dmora_berlin
   gitlab: dmoraBerlin
@@ -16822,7 +16763,7 @@
   locality: Chicago, IL
   country: USA
   role: <a href="/job-families/engineering/product-designer/">Senior Product Designer, Plan</a>
-  reports_to: shanebouchard
+  reports_to: ux-vacancy-22
   picture: alexisginsberg.png
   twitter: uhlexsis
   gitlab: uhlexsis
@@ -16899,7 +16840,7 @@
   locality:
   country:
   role: <a href="/job-families/engineering/product-designer/">Product Designer, Plan</a>
-  reports_to: shanebouchard
+  reports_to: ux-vacancy-22
   picture: ../gitlab-logo-extra-whitespace.png
   twitter:
   gitlab:
@@ -16951,7 +16892,7 @@
   story:  |
           Nadia creates simple, usable and beautiful software. Her background in business and arts as well as great empathy for the user helps her approach design problems from a unique perspective. In her free time Nadia travels, paints, reads books about space, and cooks paleo meals with her partner in crime. When offline, there's a high chance Nadia is surfing in Bali or skiing somewhere in Europe.
-- slug: ux-designer-22
+- slug: ux-designer-23
   type: vacancy
   name: New Vacancy
   start_date: 2020-10-01
@@ -17037,7 +16978,7 @@
   locality:
   country:
   role: <a href="/job-families/engineering/product-designer/">Product Designer, Manage</a>
-  reports_to: shanebouchard
+  reports_to: ux-vacancy-22
   picture: ../gitlab-logo-extra-whitespace.png
   twitter:
   gitlab:
@@ -17664,7 +17605,7 @@
   locality: Toronto
   country: Canada
   role: <a href="/job-families/finance/internal-audit-manager/">Senior Internal Audit Manager</a>
-  reports_to: paul-m
+  reports_to: pao-jf
   picture: sheetal.jpg
   twitter:
   gitlab: sjain
@@ -18324,8 +18265,9 @@
     - Growth Section
     - Fulfillment BE Team
   projects:
-    customers-app: reviewer backend
-    license-app: reviewer backend
+    gitlab: reviewer backend
+    customers-app: trainee_maintainer backend
+    license-app: trainee_maintainer backend
   story:  |
           Corinna is a web developer since 2009. She has some frontend development experiences but her passion lies in Ruby on Rails.
           Outside of work, she spends most of her time with her family.
@@ -18373,6 +18315,10 @@
     - Development Department
     - Growth Section
     - Fulfillment BE Team
+  projects:
+    gitlab: reviewer backend
+    customers-app: reviewer backend
+    license-app: reviewer backend
   story:  |
           Shreyas (Shree) has been working in software development for 12 years and has been enjoying it to the core. When not getting his hands dirty with Ruby on Rails he explores Javascript and its inner beauties. When not in front of a computer he loves playing Play-doh with his daughter or cooking unhealthy Indian food. He also believes we are living in the Matrix and is waiting for Morpheus to come and give him the RED pill.
@@ -18499,7 +18445,7 @@
   locality: Maidenhead
   country: United Kingdom
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: annette.jpeg
   twitter: annette_ireland
   gitlab: annettek
@@ -18590,7 +18536,7 @@
   locality: Chennai
   country: India
   role: <a href="/job-families/finance/accounting-manager/">Senior Technical Accounting Manager</a>
-  reports_to: paul-m
+  reports_to: pao-jf
   picture: ramakrishnan.jpg
   twitter:
   gitlab: riyer0019
@@ -18647,7 +18593,7 @@
   reports_to: mthennessy
   picture: kaleyjohnson.jpg
   twitter:
-  gitlab:
+  gitlab: kaleyjohnson
   departments:
     - Sales
     - Commercial Sales
@@ -19408,7 +19354,7 @@
   locality: Paso Robles, CA
   country: USA
   role: <a href="/job-families/marketing/marketing-web-developer-designer/">Marketing Web Developer/Designer</a>
-  reports_to: tbarr
+  reports_to: shanebouchard
   picture: blyon.jpg
   twitter: brandon_m_lyon
   gitlab: brandon_lyon
@@ -19428,7 +19374,7 @@
   locality: Chicago, IL
   country: USA
   role: <a href="/job-families/marketing/marketing-web-developer-designer/">Marketing Web Developer/Designer</a>
-  reports_to: tbarr
+  reports_to: shanebouchard
   picture: stephenkarpeles.jpg
   twitter: stephenkarpeles
   gitlab: skarpeles
@@ -19606,14 +19552,14 @@
   story:  |
            I am a sales professional with over 20 years spent focused on ensuring my customers' success, and helping them solve critical business issues live in Virginia just outside of DC. In my spare time, I love being outside!
-- slug: area-sales-mgr-west1
+- slug: james-roberts
   type: person
   name: James Roberts
   start_date: 2019-05-06
   location_factor: 0.7
-  locality: Denver, CA
+  locality: Denver, Colorado
   country: USA
-  role: <a href="/job-families/sales/area-sales-manager/">Area Sales Manager (US West)</a>
+  role: <a href="/job-families/sales/area-sales-manager/">Area Sales Manager, Enterprise - AMER West</a>
   reports_to: haydn
   picture: ../gitlab-logo-extra-whitespace.png
   twitter:
@@ -19630,11 +19576,11 @@
   location_factor: 0.7
   locality: Corte Madera, CA
   country: USA
-  role: <a href="/job-families/sales/area-sales-manager/">Area Sales Manager (US West)</a>
+  role: <a href="/job-families/sales/area-sales-manager/">Area Sales Manager, Enterprise - AMER West</a>
   reports_to: haydn
   picture: ../gitlab-logo-extra-whitespace.png
   twitter:
-  gitlab:
+  gitlab: acooke
   departments:
     - Sales
   story:  |
@@ -19733,7 +19679,7 @@
   departments:
     - Sales
     - Commercial Sales
-  story:
+  story:  |
           DevOpSales passionate, spreading the GitLab word in France, Middle-East, Africa and Eastern Europe.
           When Israa is not working she is probably on a plane or with her cat - or both.
@@ -19752,9 +19698,8 @@
   departments:
     - Sales
     - Commercial Sales
-  story:
-         Jenny grew up in Maryland and moved to Atlanta, Georgia in 2012 learning and growing within the tech industry. When Jenny is not working, you will find her at the gym, with her dog, traveling and spending time with friends in the city.
-
+  story:  |
+          Jenny grew up in Maryland and moved to Atlanta, Georgia in 2012 learning and growing within the tech industry. When Jenny is not working, you will find her at the gym, with her dog, traveling and spending time with friends in the city.
 - slug: rashadbartholomew
   type: person
@@ -19764,7 +19709,7 @@
   locality: Anywhere
   country: Remote
   role: <a href="/job-families/sales/account-executive/">Mid Market Account Executive</a>
-  reports_to: ryan-on
+  reports_to: treverking
   picture: rashadbartholomew.jpg
   twitter: rashadb
   gitlab: rbartholomew
@@ -19794,9 +19739,11 @@
     - Sales
     - Commercial Sales
   story:  |
-- slug: mid-market-acct-exec12
+          Joined May 21st
+
+- slug: sharif-bennett
   type: person
   name: Sharif Bennett
   start_date: 2019-06-17
@@ -19816,7 +19763,7 @@
   story:  |
           Originally hailing from the New York metro area, Sharif moved to Atlanta in 2015 after spending time in NYC, Chicago and Virginia. Sharif is an avid sports fan who spends too much of his time concerning himself with the ups and downs of NY Yankees baseball. Prior to joining GitLab, Sharif gained experience in in both the world of Cybersecurity and Application Performance Monitoring. When he is not working or concerning himself with the Yankees, you can find Sharif reading, binging out on the latest and greatest tv show or spending time with family and friends.
-- slug: mid-market-ae-sl
+- slug: scott-larson
   type: person
   name: Scott Larson
   start_date: 2019-05-15
@@ -19824,7 +19771,7 @@
   locality: Austin, TX
   country: USA
   role: <a href="/job-families/sales/account-executive/">Mid Market Account Executive</a>
-  reports_to: ryan-on
+  reports_to: treverking
   picture: scottlarson.jpg
   twitter:
   gitlab: scottlarson1
@@ -19834,7 +19781,7 @@
   story:  |
           When my wife and I aren't walking our two schnauzers, you can find us camping, hiking and traveling.
-- slug: mid-market-ae-america
+- slug: christopherchiappe
   type: person
   name: Christopher Chiappe
   start_date: 2019-08-05
@@ -19842,7 +19789,7 @@
   locality: San Francisco, CA
   country: USA
   role: <a href="/job-families/sales/account-executive/">Mid Market Account Executive</a>
-  reports_to: ryan-on
+  reports_to: treverking
   picture: chrischiappe.jpg
   twitter:
   gitlab: cchiappe
@@ -19860,7 +19807,7 @@
   locality: San Diego, California
   country: USA
   role: <a href="/job-families/sales/account-executive/">Mid Market Account Executive</a>
-  reports_to: ryan-on
+  reports_to: treverking
   picture: douglasrobbin.jpeg
   twitter:
   gitlab: drobbin
@@ -19886,7 +19833,7 @@
     - Sales
     - Commercial Sales
   story:  |
-         Steve grew up in Houston but has lived across both coasts of the United States (from sea to shining sea) learning and growing within the tech industry. When Steve is not working, you will find him swimming, running, hiking, investing, and consuming all types of media like Medium, Hacker News, HoopsHype, Motley fool, etc. Today, Steve resides in Austin, TX with his wife, baby boy, and pug where you will most likely find him out and about with at least one of the family members mentioned above.
+          Steve grew up in Houston but has lived across both coasts of the United States (from sea to shining sea) learning and growing within the tech industry. When Steve is not working, you will find him swimming, running, hiking, investing, and consuming all types of media like Medium, Hacker News, HoopsHype, Motley fool, etc. Today, Steve resides in Austin, TX with his wife, baby boy, and pug where you will most likely find him out and about with at least one of the family members mentioned above.
 - slug: danielparry
   type: person
@@ -19944,12 +19891,11 @@
   story:  |
           Marsja's superpower is connecting with people. She prides herself on truly listening to customer's needs. In her spare time she loves yoga and cooking for friends and family.
-- slug: smb-cust-advocate-af
+- slug: tony-feldman
   type: person
   name: Tony Feldman
   start_date: 2019-07-01
   location_factor: 0.7
-  placeholder:
   locality: Boston
   country: USA
   role: <a href="/job-families/sales/smb-customer-advocate/">SMB Customer Advocate</a>
@@ -20027,7 +19973,7 @@
   location_factor: 0.7
   locality: Raleigh, North Carolina
   country: USA
-  role: <a href="/job-families/sales/area-sales-manager/">Area Sales Manager (MidMarket)</a>
+  role: <a href="/job-families/sales/area-sales-manager/">Area Sales Manager, AMER - Mid-Market East</a>
   reports_to: ryan-on
   picture: jpotter1_PHOTO.png
   twitter:
@@ -20077,7 +20023,7 @@
   story:  |
           Open Position
-- slug: strat-acct-lead-ca-rh
+- slug: robert-hyry
   type: person
   name: Robert Hyry
   start_date: 2019-07-08
@@ -20085,10 +20031,10 @@
   locality: Los Angeles
   country: USA
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader (Los Angeles)</a>
-  reports_to: area-sales-mgr-west1
+  reports_to: james-roberts
   picture: RobertHyry.jpg
   twitter:
-  gitlab:
+  gitlab: rhyry1
   departments:
     - Sales
   story:  |
@@ -20141,7 +20087,7 @@
   locality: EMEA
   country: Remote
   role: <a href="/job-families/sales/area-sales-manager/">Area Sales Manager (EMEA)</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: ../gitlab-logo-extra-whitespace.png
   twitter:
   gitlab:
@@ -20358,7 +20304,7 @@
   locality: Denver
   country: USA
   role: <a href="/job-families/sales/account-executive/">Account Executive, Mid-Market, Northwest</a>
-  reports_to: ryan-on
+  reports_to: treverking
   picture: LeighMotheral.jpeg
   twitter: leighmere
   gitlab: lmotheral
@@ -20367,7 +20313,7 @@
     - Sales NQR
     - Commercial Sales
   story: |
-          Leigh is based out of beautiful Denver, CO and has been in SaaS sales and consulting for 10 years. She worked at an early stage FinTech startup and in the Agile space prior to joining GitLab. She loves skiing and spending time in the mountains with her dog Stella, seeing live music, and watching football in her free time.
+         Leigh is based out of beautiful Denver, CO and has been in SaaS sales and consulting for 10 years. She worked at an early stage FinTech startup and in the Agile space prior to joining GitLab. She loves skiing and spending time in the mountains with her dog Stella, seeing live music, and watching football in her free time.
 - slug: hansfrederiks
   type: person
@@ -20449,7 +20395,7 @@
   locality: EMEA
   country: Remote
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader, EMEA</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: Aleksandar_Bosnic.png
   twitter: Aco63
   gitlab: abosnic
@@ -20500,7 +20446,7 @@
   locality: Rotterdam
   country: The Netherlands
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader (EMEA) </a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: nassermohunlol.png
   twitter:
   gitlab: NasserNL
@@ -20518,7 +20464,7 @@
   locality: Winchester
   country: UK
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader (EMEA) </a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: stevenchallis.jpeg
   twitter:
   gitlab: schallis
@@ -20536,7 +20482,7 @@
   locality: London
   country: UK
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader (EMEA) </a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: vadimrusin.png
   gitlab: V_rusin
   departments:
@@ -20555,7 +20501,7 @@
   locality: London
   country: United Kingdom
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader (EMEA) </a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: Anja.jpg
   twitter:
   gitlab: Anja_L
@@ -20700,7 +20646,7 @@
   locality: Cayucos, CA
   country: USA
   role: <a href="/job-families/marketing/marketing-full-stack-developer/">Full Stack Engineer - Website</a>
-  reports_to: tbarr
+  reports_to: shanebouchard
   picture: laurenbarker.jpg
   twitter:
   gitlab: laurenbarker
@@ -20879,7 +20825,8 @@
   gitlab: eggshell
   departments:
     - Marketing
-    - Product Marketing
+    - Strategic Marketing
+    - Technical Marketing
   story:  |
           Cullen has spent a few years as an engineer working on cloud and infrastructure projects, as well as a few years as a developer advocate for IBM. When not learning about Kubernetes, Cullen enjoys playing guitar, making loops, and going camping in the desert.
@@ -21129,7 +21076,7 @@
   gitlab:
   departments:
     - Customer Success
-  
+
   story:  |
           Starting December 2019
@@ -21148,7 +21095,7 @@
   gitlab:
   departments:
     - Customer Success
-  
+
   story:  |
           Starting December 2019
@@ -21951,25 +21898,6 @@
           tech/computer related, he keeps his mind busy by doing tasks such as juggling, puzzles, and rubiks cubes.
           He also enjoys activities around water such as swimming, scuba diving, or taking care of his fish.
-- slug: abressan
-  type: person
-  name: Magali S. 
-  start_date: 2019-11-18
-  location_factor: 0.7
-  locality: Anywhere
-  country: Remote
-  role: <a href="/job-families/marketing/sales-development-representative/">Sales Development Representative, EMEA - Enterprise</a>
-  reports_to: elsje-s
-  twitter: 
-  gitlab: 
-  picture: ../gitlab-logo-extra-whitespace.png
-  departments:
-    - Marketing
-    - Revenue Marketing
-    - SDR
-  story:  |
-          Joining 18th Nov
-
 - slug: marcelamirault
   type: person
   name: Marcel Amirault
@@ -22046,25 +21974,25 @@
           When he isn't working for money, he co-organizes PyLight, a Python meetup in Warsaw, and serves as the Risk Manager for the Warsaw chapter of <a href="https://cisv.org/">CISV International</a>, a youth peace education non-profit.
           And he thinks building bridges is better than building walls.
-- slug: sr-technical-writer-20191001
-  type: vacancy
-  name: Mike J
+- slug: mikejang
+  type: person
+  name: Mike Jang
   start_date: 2019-11-18
   location_factor: 0.74444
   placeholder: true
-  locality: Anywhere
-  country: Remote
+  locality: Portland, Oregon
+  country: USA
   role: <a href="/job-families/product/technical-writer/">Senior Technical Writer</a>
   reports_to: mike-lewis
-  picture: ../gitlab-logo-extra-whitespace.png
-  twitter:
-  gitlab:
+  picture: MikeJang.png
+  twitter: theMikeJang
+  gitlab: mjang1
   departments:
-    - Vacancy
-  expertise:  |
-              <li>Recruiter: Rupert Douglas</li>
+    - Engineering Function
+    - UX Department
+    - Technical Writing
   story:  |
-          Joining November 2019
+          Before moving into technical writing, Mike wrote technical books, mostly focused on Linux. Mike also helps out with meetups for Write the Docs. You'll find Mike speaking at conferences on occasion, including OSCON, Open Source Summit, Write the Docs, or API-related conferences.
 - slug: technical-writer-20191101
   type: vacancy
@@ -23054,7 +22982,7 @@
   locality:
   country: USA
   role: <a href="/job-families/sales/account-executive/">Mid Market Account Executive, Americas</a>
-  reports_to: ryan-on
+  reports_to: treverking
   picture: ../gitlab-logo-extra-whitespace.png
   twitter:
   gitlab: jmacvicar
@@ -23942,7 +23870,7 @@
   locality:
   country: Remote
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader, EMEA</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: ../gitlab-logo-extra-whitespace.png
   twitter:
   gitlab: saschascholing
@@ -24013,18 +23941,18 @@
   name: Laura Shand
   start_date: 2019-09-30
   location_factor: 0.7
-  locality:
+  locality: World
   country: Remote
   role: <a href="/job-families/sales/account-executive/">Account Executive, Mid-Market</a>
-  reports_to: ryan-on
-  picture: ../gitlab-logo-extra-whitespace.png
-  twitter:
+  reports_to: treverking
+  picture: Laura.Shand.JPG
+  twitter: LauraShand0812
   gitlab: lshand
   departments:
     - Sales
     - Commercial Sales
   story:  |
-          Joined on September 30th
+          Based in beautifual San Francisco, with over 10 years in sales who enjoys fixing business problems and helping her customers find success with Gitlab. Loves traveling the world and experiencing new adventures with her friends and family.
 - slug: loredana-iluca
   type: person
@@ -24053,7 +23981,7 @@
   locality: Reading
   country: UK
   role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: JPProfilePic.jpg
   twitter:
   gitlab: jpikes
@@ -24194,6 +24122,8 @@
   picture: lienvdsteen.png
   twitter: lienvdsteen
   gitlab: lienvdsteen
+  projects:
+    peopleops-employment-automation: maintainer
   departments:
     - People Team
   story: Lien likes automation and improving the lives of her colleagues through code. She’s a full-stack engineer and has enjoyed working primarily with Ruby the last five years. When she’s not behind her keyboard she can be found seeking sunshine, sipping a flat white, or at the gym.
@@ -24670,26 +24600,6 @@
   story:  |
           James is an enterprise SDR at GitLab.  Outside of bringing the concept of concurrent devops to the enterprise, James spends much of his free time staying active through trail running, weight lifting, and playing basketball.
-- slug: mktgops-associate
-  type: vacancy
-  name: New Vacancy
-  start_date: 2020-01-01
-  location_factor: 0.7
-  placeholder: true
-  locality:
-  country: Remote
-  role: <a href="/job-families/marketing/marketing-operations-manager/#associate-marketing-operations-manager">Associate Marketing Operations Manager</a>
-  reports_to: darawarde
-  picture: ../gitlab-logo-extra-whitespace.png
-  twitter:
-  gitlab:
-  departments:
-    - Vacancy
-    - Marketing
-    - Marketing Operations
-  story:  |
-          Open Position
-
 - slug: mktgops-sr-mgr
   type: vacancy
   name: New Vacancy
@@ -24712,24 +24622,24 @@
   story:  |
           Open Position
-- slug: brandonb-sdr
+- slug: brandonbrooks
   type: person
-  name: Brandon B.
+  name: Brandon Brooks
   start_date: 2019-11-04
   location_factor: 0.7
-  locality:
-  country: Remote
+  locality: Portland, Oregon
+  country: USA
   role: <a href="/job-families/marketing/sales-development-representative/">Sales Development Representative</a>
   reports_to: jordan-bushong
-  picture: ../gitlab-logo-extra-whitespace.png
-  twitter:
-  gitlab:
+  picture: brandonbrooks.jpg
+  twitter: bbm0n
+  gitlab: brandonbrooks
   departments:
     - Marketing
     - Revenue Marketing
     - SDR
   story:  |
-          Joins on Nov 4th
+          Brandon made his way to GitLab from defense contracting. As a program manager, he lead the deployment of a diverse array of highly technical solutions in support of the DoD and Intelligence Community ranging from electronic countermeasures, medium altitude UAVs, aerial sensors, ruggedized clustered computers, and orthomosaic mapping software. During this time he became fascinated with the development tools that enabled these innovative technologies and developed a passion for automation, open source systems, and the DevOps mindset. Naturally this led him to his home (literally) at GitLab. Brandon believes all organizations can benefit from embracing a collaborative approach to software development and he is on a mission to help all teams accelerate their software delivery. Originally from North Carolina, he has lived in the lush Pacific Northwest since 2009 and now calls Portland, Oregon his home. Outside of work, he’s always learning and he loves to tinker on the command line and click through every software application he can get in front of. When not in front of a computer he enjoys spending time with his amazing wife and partner, Kelsey. Chances are you’ll find them at the sushi bar. The salmon in PNW is the best!
 - slug: blakechalfantkero
   type: person
@@ -24804,7 +24714,7 @@
     - Marketing
     - Revenue Marketing
     - SDR
-  story:  Jada is elated to join GitLab as an SDR and she is also passionate about shortening your DevOps lifecycle! Outside of work Jada enjoys, teaching her dance fitness classes, painting new pieces of art or curling up to read a thought provoking book! 
+  story:  Jada is elated to join GitLab as an SDR and she is also passionate about shortening your DevOps lifecycle! Outside of work Jada enjoys, teaching her dance fitness classes, painting new pieces of art or curling up to read a thought provoking book!
 - slug: teagans-corp-events
   type: person
@@ -24889,7 +24799,7 @@
   locality:
   country: Remote
   role: <a href="/job-families/sales/area-sales-manager/">Area Sales Manager, EMEA</a>
-  reports_to: pidge
+  reports_to: mpyle
   picture: ../gitlab-logo-extra-whitespace.png
   twitter:
   gitlab: RobbieB
@@ -24950,6 +24860,23 @@
   story:  |
           Joins Nov 11th
+- slug: shanebouchard
+  type: person
+  name: Shane Bouchard
+  start_date: 2019-04-22
+  location_factor: 0.689
+  locality: Clermont, FL
+  country: USA
+  role: <a href="/job-families/marketing/director-brand-and-digital/">Director of Brand and Digital Design</a>
+  reports_to: tbarr
+  picture: shanebouchard.jpg
+  twitter: ShaneBouchard
+  gitlab: sbouchard1
+  departments:
+    - Marketing
+  pronouns: he/him
+  story: Shane has 18+ years of design, marketing and product experience building high-performing teams, brands and products for companies of all types and sizes, from industry giants to award-winning digital agencies and lean SaaS startups. When he's not collaborating with others or glued to his laptop, he enjoys drawing and painting, traveling and the great outdoors.
+
 - slug: vicbell
   type: person
   name: Vic Bell
@@ -25011,7 +24938,7 @@
   role: <a href="/job-families/sales/public-sector-inside-account-representative/">Public Sector Inside Sales Representative</a>
   reports_to: brent-c
   picture: natehouston.jpg
-  twitter: 
+  twitter:
   gitlab: nhouston
   departments:
     - Sales
@@ -25035,7 +24962,7 @@
     - Sales
     - Public Sector
   story: |
-          Victor comes from Immix group, Gitlab's first distributor, he is an experienced sales professional that enjoys playing soccer, traveling and trying new foods. 
+          Victor comes from Immix group, Gitlab's first distributor, he is an experienced sales professional that enjoys playing soccer, traveling and trying new foods.
 - slug: tavscott
   type: person
@@ -25047,7 +24974,7 @@
   role: <a href="/job-families/sales/sales-operations/">Senior Sales Operations Analyst</a>
   reports_to: jamesharrison
   picture: tavscott.jpg
-  twitter: 
+  twitter:
   gitlab: tav_scott
   departments:
     - Sales
@@ -25214,6 +25141,44 @@
   story:  |
           Rich has over a decade of experience recruiting for some of the world’s fastest growing companies. Prior to GitLab, he was a top producer and leader in the recruiting agency world. Most recently, he led international executive recruitment for another rapidly scaling tech startup. Outside of work, Rich enjoys traveling, music (plays drums & guitar), hiking and working out.
+- slug: magalibressan
+  type: person
+  name: Magali Bressan
+  start_date: 2019-11-18
+  location_factor: 0.7
+  locality:
+  country: Remote
+  role: <a href="/job-families/marketing/sales-development-representative/">Sales Development Representative, EMEA - Enterprise</a>
+  reports_to: elsje-s
+  picture: magali_bressan.jpg
+  twitter:
+  gitlab: magalibressan
+  departments:
+    - Marketing
+    - Revenue Marketing
+    - SDR
+  story:  |
+          Joining Nov 18th
+
+- slug: shayf
+  type: person
+  name: Shay F.
+  start_date: 2019-11-18
+  location_factor: 0.7
+  locality:
+  country:
+  role: <a href="/job-families/marketing/sales-development-representative/">Sales Development Representative, EMEA - Enterprise</a>
+  reports_to: elsje-s
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab:
+  departments:
+    - Marketing
+    - Revenue Marketing
+    - SDR
+  story:  |
+          Joining Nov 18th
+
 - slug: eng-infra-reliability-director
   type: vacancy
   name: New Vacancy - Gerardo "Gerir" Lopez-Fernandez (Interim)
@@ -25235,6 +25200,23 @@
   story:  |
           Open Position
+- slug: pao-jf
+  type: person
+  name: Dale Brown
+  start_date: 2019-10-01
+  location_factor:
+  locality: Pleasanton, CA
+  country: United States
+  role: <a href=/finance/pao-jf/>Principal Accounting Officer</a>
+  reports_to: paul-m
+  picture: dbrown.png
+  twitter: dbrownpsucpa
+  gitlab: daleb04
+  departments:
+    - Finance
+  story:  |
+          Dale has had extensive experience in 3 successful IPOs, technical accounting issues, and all aspects of finance, accounting, stock, treasury, tax, and international management. He is looking forward to helping the accounting group be a vital part in accelerating the growth of Gitlab. In his spare time he loves to golf, study history, visit historical sites (Penn State and Pittsburgh,) sports, and travel to new places.  He lives in Pleasanton, California.
+
 - slug: kristinesetschin
   type: person
   name: Kristine Setschin
@@ -25254,9 +25236,9 @@
   story:  |
           German "Vorsprung durch Technik" paired with Russian "soul". I don't sell, I don't market... I help. My passion lies within bringing the right people together for the maximum benefit for all parties. Seeing people succeed, is what really drives me. My other happy places that make me feel alive are dancing, attending live music gigs and travelling to new places.
-- slug: dinam-srsal
+- slug: dina-morgan
   type: person
-  name: Dina M.
+  name: Dina Morgan
   start_date: 2019-10-28
   location_factor: 0.7
   locality:
@@ -25366,7 +25348,7 @@
     - Security Department
   story:  |
           Joined 18-Nov-2019
-          
+
 - slug: michellehodges
   type: person
   name: Michelle Hodges
@@ -25384,3 +25366,190 @@
   story:  |
           Joined 22-Nov-2019
+- slug: helenadixon
+  type: person
+  name: Helena Dixon
+  start_date: 2019-11-25
+  location_factor: 0.7
+  locality: Ennis
+  country: Ireland
+  role: <a href="/job-families/marketing/field-marketing-manager/">Field Marketing Coordinator, EMEA</a>
+  reports_to: antonio-m
+  picture: helenadixon.JPG
+  twitter:
+  gitlab: Helenadixon
+  departments:
+    - Marketing
+    - Field Marketing
+    - Revenue Marketing
+  story:  |
+          Joins on November 25th
+
+- slug: craig-mestel
+  type: person
+  name: Craig Mestel
+  start_date: 2019-11-20
+  location_factor: 1.0
+  locality: Pleasanton, CA
+  country: USA
+  role: <a href="/job-families/finance/vp-finance">Vice President, Finance</a>
+  reports_to: paul-m
+  picture: craigmestel.png
+  twitter:
+  gitlab: cmestel
+  departments:
+    - Finance
+    - Executive
+  story:  |
+          Craig is passionate about scaling businesses through strong data-driven decision making. Prior to GitLab, Craig built out the FP&A function at Upwork and led the company though its IPO. At Google, he built and led analytics and sales operations teams to help Google sell effectively to SMBs and Enterprise customers. Craig enjoys spending time with his wife and two daughters, doing logic puzzles, running, traveling, and attending concerts (especially jam bands).
+
+- slug: parul-luthra
+  type: person
+  name: Parul L.
+  start_date: 2019-11-26
+  location_factor: 0.689
+  locality: Detroit, MI
+  country: Remote
+  role: <a href="/job-families/finance/data-analyst">Senior Data Analyst, People</a>
+  reports_to: ktam
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab:
+  departments:
+    - Finance
+    - Business Operations
+    - Data
+  story:  |
+          Joins on 2019-11-26.
+
+- slug: fe-monitor-health-4
+  type: vacancy
+  name: New Vacancy
+  start_date: 2020-12-01
+  location_factor: 0.7
+  placeholder: true
+  locality: Anywhere
+  country: Remote
+  role: <a href="/job-families/engineering/frontend-engineer/">Frontend Engineer, Monitor:Health</a>
+  reports_to: clement
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab:
+  departments:
+    - Vacancy
+    - Engineering Function
+    - Development Department
+    - Ops Section
+    - Monitor FE Team
+    - Frontend
+  expertise:  |
+          <li>Recruiter: Eva Petreska</li>
+          <li><a href="https://boards.greenhouse.io/gitlab/jobs/4065693002">Application Link</a></li>
+
+- slug: yvonne-zwolinski
+  type: person
+  name: Yvonne Zwolinski
+  start_date: 2019-10-07
+  location_factor: 0.7
+  locality:
+  country: Remote
+  role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader</a>
+  reports_to: james-roberts
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab: yzwolinski
+  departments:
+    - Sales
+  story:  |
+          Joined Oct 7th
+
+- slug: michael-nevolo
+  type: person
+  name: Michael Nevolo
+  start_date: 2019-09-30
+  location_factor: 0.7
+  locality:
+  country: Remote
+  role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader</a>
+  reports_to: alan-cooke
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab: mnevolo
+  departments:
+    - Sales
+  story:  |
+          Joined Sept 30th
+
+- slug: SDR-Ariah-C
+  type: person
+  name: Ariah C
+  start_date: 2019-12-02
+  location_factor: 0.7
+  locality:
+  country: Remote
+  role: <a href="/job-families/marketing/sales-development-representative/">Sales Development Representative, AMER - Commercial</a>
+  reports_to: lturner
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab:
+  departments:
+    - Marketing
+    - SDR
+    - Revenue Marketing
+  story:  |
+          Joins on December 2nd
+
+- slug: SDR-Da'Neil-O
+  type: person
+  name: Da'Neil O
+  start_date: 2019-12-02
+  location_factor: 0.7
+  locality:
+  country: Remote
+  role: <a href="/job-families/marketing/sales-development-representative/">Sales Development Representative, AMER - Commercial</a>
+  reports_to: lturner
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab:
+  departments:
+    - Marketing
+    - SDR
+    - Revenue Marketing
+  story:  |
+          Joins on December 2nd
+
+- slug: SDR-Phillip-K
+  type: person
+  name: Phillip K.
+  start_date: 2019-12-02
+  location_factor: 0.7
+  locality:
+  country: Remote
+  role: <a href="/job-families/marketing/sales-development-representative/">Sales Development Representative, AMER - Commercial</a>
+  reports_to: lturner
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab:
+  departments:
+    - Marketing
+    - SDR
+    - Revenue Marketing
+  story:  |
+          Joins on December 2nd
+
+- slug: john-w-sal
+  type: person
+  name: John W.
+  start_date: 2019-12-02
+  location_factor: 0.7
+  locality:
+  country: Remote
+  role: <a href="/job-families/sales/strategic-account-leader/">Strategic Account Leader</a>
+  reports_to: james-roberts
+  picture: ../gitlab-logo-extra-whitespace.png
+  twitter:
+  gitlab:
+  departments:
+    - Sales
+  story:  |
+          Joins on Dec 2nd

data/webcasts.yml

@@ -42,8 +42,8 @@
     * Success stories from this approach
     
 - url: mastering-continuous-development-spanish
-  title: Dominando el Desarrollo Contínuo de Software
-  subtitle: Elimina las complejidades en la cadena de herramientas y escala con CI/CD integrado de GitLab
+  title: Dominando el Desarrollo Continuo de Software
+  subtitle: Elimina las complejidades de su cadena de herramientas y escala con CI/CD integrado de GitLab
   date: December 11th, 3:00 PM Argentina and Chile / 1:00 PM Colombia / 12:00 PM Mexico
   form: 1592
   success_message: "Gracias por registrarte. Recibirá un correo electrónico con detalles adicionales de la transmisión por Internet."
@@ -59,7 +59,7 @@
     ### En este webcast, cubriremos:
     * Tres enfoques principales para la metodología de desarrollo continuo de software
-    * Los beneficios de las prácticas de Integración, Entrega e Implementación Contínua
+    * Los beneficios de las prácticas de integración, entrega e implementación continua
     * Demostración de un pipeline de CI/CD de GitLab para construir, probar, implementar y monitorear su código
     
 - url: mastering-continuous-development-portuguese
@@ -72,15 +72,15 @@
   description: "Aprenda sobre o desenvolvimento contínuo de software e como o CI/CD integrado da GitLab pode ajudá-lo a acelerar seu ciclo de desenvolvimento de software em 200%."
   content: |
-    **Não deixe que as suas ferramentas te atrasem.** Ao aplicar métodos contínuos em suas práticas de desenvolvimento, ter o aplicativo certo para apoiar sua iniciativa é essencial para o seu sucesso.
+    **Não deixe que as suas ferramentas te atrasem.** Ao aplicar métodos contínuos em suas práticas de desenvolvimento, ter o aplicativo certo para apoiar a sua iniciativa é essencial para o seu sucesso.
     
-    Os plug-ins tradicionais de CI/CD, como o Jenkins, não são escaláveis, pois conectá-lo a todas as diferentes ferramentas do seu stack de tecnologia adiciona complexidade e pontos de falha ao processo. Quando a sua ferramenta de CI/CD está pronta para usar desde o começo ,sem necessidade de integrar, a manutenção e o gerenciamento são simplificados, permitindo que você obtenha produtividade mais rapidamente.
+    Os plug-ins tradicionais de CI/CD, como o Jenkins, não são escaláveis, pois conectá-lo a todas as diferentes ferramentas do seu stack de tecnologia adiciona complexidade e pontos de falha ao processo. Quando a sua ferramenta de CI/CD está pronta para usar desde o começo, sem necessidade de integrar, a manutenção e o gerenciamento são simplificados, permitindo que você obtenha produtividade mais rapidamente.
     
-    Aprenda sobre o desenvolvimento contínuo de software e como o CI/CD integrado da GitLab pode ajudá-lo a acelerar seu ciclo de desenvolvimento de software em 200%.
+    Aprenda sobre o desenvolvimento contínuo de software e como o CI/CD integrado da GitLab pode ajudá-lo(a) a acelerar seu ciclo de desenvolvimento de software em 200%.
     ### Neste webcast, falaremos sobre:
     * Três abordagens principais para a metodologia de desenvolvimento contínuo de software
-    * Os benefícios das práticas de Integração, Entrega e Implantação Contúnua
+    * Os benefícios das práticas de integração, entrega e implementação contínua
     * Demonstração do pipeline de CI/CD da GitLab para construir, testar, implementar e monitorar o seu código
     
 - url: mastering-continuous-development-fr

source/company/culture/all-remote/hiring/index.html.md

@@ -41,7 +41,7 @@ True to those values, GitLab strives to hire team members who are passionate, em
 Hiring an all-remote team from across the globe allows GitLab to pay local rates, which you can learn more about [on the company blog](/blog/2019/02/28/why-we-pay-local-rates/). By hiring brilliant minds in locations with lower costs of living, GitLab is able to save money to hire even more people as we scale our business. 
-For now, this gives GitLab a tremendous competitive advantage. We are sourcing talent from places that most companies overlook, and we're creating [a more diverse team](/company/culture/inclusion/#fully-distributed-and-completely-connected) all the while. We hope that this advantage fades, as more companies embrace all-remote and widen their recruiting funnel beyond the usual talent centers.
+For now, this gives GitLab a tremendous competitive advantage. We are sourcing talent from places that most companies overlook, and we're creating [a more diverse team](/company/culture/inclusion/#fully-distributed-and-completely-connected) all the while. We hope that [this advantage fades](/company/culture/all-remote/vision/#diminishing-competitive-advantage), as more companies embrace all-remote and widen their recruiting funnel beyond the usual talent centers.
 We've published our [hiring process](/handbook/hiring/interviewing/), including example screening questions, in our handbook. 
 While this may be unique, we see it as simply staying true to our [transparency value](/handbook/values/#transparency). The process shouldn't be a mystery. 
@@ -56,6 +56,57 @@ We are growing rapidly and continuously expanding our hiring capabilities in oth
 Learn more at our [Country Hiring Guidelines](/jobs/faq/#country-hiring-guidelines) page.
+## What qualities do you look for in remote hires?
+
+Put simply, we look for candidates that align with our [values](/handbook/values/) and inform us that said values resonate with them.
+
+Having prior experience working remotely is appreciated, but by and large we look for the same attributes that a colocated company would. Qualities such as timeliness, dependability, respect, a heart of collaboration, perseverance, empathy, kindness, and ambition are valued.  
+
+Great self-awareness and expert communication skills are necessary to thrive in an all-remote setting. 
+
+Even if someone has not worked in a remote environment before, chances are high that they have spent time on work while outside of their office. Consider asking candidates for examples of how they managed those instances (e.g. working while traveling, advancing a university project while away from campus, etc.), looking specifically for how they embrace autonomy and [blameless problem solving](/handbook/values/#blameless-problem-solving). 
+
+Qualities that may be considered unique to a remote workplace are listed below.
+
+1. Appreciation for [self-learning and self-service](/company/culture/all-remote/self-service/)
+1. Appreciation for [documentation](/company/culture/all-remote/management/#scaling-by-documenting) 
+1. Proven ability to be a [manager of one](/handbook/values/#managers-of-one) 
+1. Proven ability to work [asynchronously](/company/culture/all-remote/management/#asynchronous)
+
+When asked during an [INSEAD](http://insead.edu/) case study [interview](https://youtu.be/EuGsen3FxXc) if anyone could learn to work well in an all-remote setting, GitLab co-founder and CEO Sid Sijbrandij provided the following reply.
+
+> What's really important in all-remote is that you are a [manager of one](/handbook/values/#managers-of-one). 
+>
+> You're not going to have someone expecting you at the office. You're not going to have hour-to-hour hand-holding, so you have to be able to work independently and manage yourself. 
+>
+> For [asynchronous communication](/company/culture/all-remote/management/#asynchronous), which is essential to bridge time zones, it is important that you can write well — that you're concise and precise in your written communication. — *GitLab co-founder and CEO Sid Sijbrandij*
+
+## Make your strategy public
+
+You cannot expect to hire people who are passionate about executing your strategy if you only share the strategy *after* they are onboard. 
+
+Make your strategy public and ensure that applicants are aware of it, along with your values, during the interview process. You can hire someone with excellent attributes, but if they are not aligned with your strategy and values, it may be difficult for that person to thrive within your organization. 
+
+<!-- blank line -->
+<figure class="video_container">
+  <iframe src="https://www.youtube.com/embed/EuGsen3FxXc?start=2493" frameborder="0" allowfullscreen="true"> </iframe>
+</figure>
+<!-- blank line -->
+
+In the [GitLab Unfiltered](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A) video above, GitLab co-founder and CEO Sid Sijbrandij discusses hiring (amongst other topics) with researchers from [INSEAD](https://www.insead.edu/). 
+
+> It's not about having the best strategy. The strategy tends to be obvious. It's about executing the best.
+>
+> To execute the best, it needs to be super clear. Nothing is clearer than writing it down explicitly and having the whole world be able to amend it.
+>
+> People need to be aligned to it. How can you have people aligned to your strategy if you only tell it after you hire them?
+>
+> You may hear something akin to: 'Our strategy is very important, and you need to be aligned to it! We'll only tell you after you join the company.'
+>
+> I think that's bananas. That's what every company in the world does. If your strategy is really important, you want to make sure people buy in *before* they join, and people that don't buy in don't actually join the company.
+>
+> Execution depends on people, and this allows us to attract the best people because [we are public about what we do](/company/strategy/). — *GitLab co-founder and CEO Sid Sijbrandij*
+
 ## Using video calls to interview and engage
 At GitLab, we do not rely on in-person interviews. Instead, we utilize [Zoom](/handbook/tools-and-tips/#zoom) to connect with candidates via [video calls](/handbook/communication/#video-calls). 

source/company/culture/all-remote/learning-and-development/index.html.md

@@ -15,6 +15,14 @@ On this page, we're detailing how [learning and development (L&D)](/handbook/peo
 ## How does learning and development (L&D) work in an all-remote environment?
+<!-- blank line -->
+<figure class="video_container">
+  <iframe src="https://www.youtube.com/embed/trYrbPYOf_c" frameborder="0" allowfullscreen="true"> </iframe>
+</figure>
+<!-- blank line -->
+
+*A GitLab Live Learning session, embedded above and uploaded to [GitLab Unfiltered](https://youtu.be/QTPeyRW766Q), is an example of L&D iteration.*
+
 Credit the conventional classroom environment for implying that learning is best achieved in a face-to-face, in-person setting. That mentality largely translates to the working world, where it is assumed that learning and development is best suited for boardrooms and lecture halls.
 In an all-remote company, learning and development can still occur on a face-to-face basis, albeit through webcams and video chat software. Even in colated organizations, a growing percentage of learning and development — particularly required training courses assigned by human resource departments — are delivered via webcast.
@@ -45,7 +53,7 @@ Most challenges associated with all-remote L&D can be addressed at the [hiring s
 </figure>
 <!-- blank line -->
-In the [GitLab Unfiltered](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A) video above, GitLab team members discuss the challenges and reasoning behind intentional documentation with Miki and Sandra from [Job Portraits](https://www.jobportraits.com/).
+*In the [GitLab Unfiltered](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A) video above, GitLab team members discuss the challenges and reasoning behind intentional documentation with Miki and Sandra from [Job Portraits](https://www.jobportraits.com/).*
 Learning involves much more than comprehending what's necessary to complete a job. In fact, we hope candidates aspire to learn about GitLab's [history](/company/history/), [all-remote culture](/company/culture/all-remote/), and [values](/handbook/values/) prior to joining the company.
@@ -57,7 +65,7 @@ Particularly in all-remote companies — where everything from interviewing to o
 GitLab's Handbook would [cover thousands of pages if printed](/handbook/about/#count-handbook-pages). Each page is loaded with institutional knowledge on important topics like [hiring](/handbook/hiring/index.html), [values](/handbook/values/), and [benefits](/handbook/benefits/index.html), Content is contributed, refreshed, and refined by hundreds of team members across the company.
-We encourage other all-remote companies to adopt this handbook first approach. Simply, we default to adding knowledge to our handbook *before* disseminating elsewhere. Learn more about [GitLab's Handbook usage](/handbook/handbook-usage/).
+We encourage other all-remote companies to adopt this [handbook first approach](/handbook/handbook-usage/#why-handbook-first). Simply, we default to adding knowledge to our handbook *before* disseminating elsewhere. Learn more about [GitLab's Handbook usage](/handbook/handbook-usage/).
 From a learning and development standpoint, this approach ensures that all team members have access to all learnings — past, present, and future — at all times. This is a highly [inclusive](/company/culture/inclusion/) way to manage knowledge, and it reflects our [mission](/company/strategy/#mission) to change all creative work from read-only to read-write so that **everyone can contribute**.
@@ -69,6 +77,14 @@ This is powerful in that it encourages team members to continually be mindful of
 This creates an atmosphere where all team members are hungry to learn from one another. Indeed, those in charge of learning and development in an all-remote company should look to colleagues across the organization to understand which areas are most misunderstood, and what modules would generate the most interest.
+## Responsibilities from managers and leaders
+
+GitLab's [100% remote culture](https://about.gitlab.com/company/culture/all-remote/) and our workplace methodologies are highly unique. You should not expect to transfer the norms of colocated corporations into a work from anywhere scenario. Those who thrive at GitLab take the opportunity to drop prior workplace baggage at the door, embrace a liberating and empowering [set of values](https://about.gitlab.com/handbook/values/), and give themselves permission to truly operate differently.
+
+So differently, in fact, that many of GitLab's most effective [processes](https://about.gitlab.com/company/culture/all-remote/management/) would be discouraged or forbidden in conventional corporations.
+
+Hence, GitLab managers are [expected](/handbook/leadership/#management-group) to coach their reports to utilize [asyncronous communication](/company/culture/all-remote/management/#asynchronous), be [handbook-first](/handbook/handbook-usage/#why-handbook-first), design an [optimal workspace](/company/culture/all-remote/workspace/), and understand the importance of [self-learning/self-service](/company/culture/all-remote/self-service/). 
+
 ## Trust and communication
 <!-- blank line -->
@@ -77,11 +93,11 @@ This creates an atmosphere where all team members are hungry to learn from one a
 </figure>
 <!-- blank line -->
-In the [GitLab Unfiltered](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A) video above, senior backend engineer Charlie A. describes her experience working in an all-remote setting, from onboarding to fully embracing autonomy.
+*In the [GitLab Unfiltered](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A) video above, senior backend engineer Charlie A. describes her experience working in an all-remote setting, from onboarding to fully embracing autonomy.*
 > I've been challenged to be able to say, 'It's OK for me to not know this.' It's OK for me to ask somebody else and not feel bad about it. It's OK to not know everything. In this kind of setting, it's impossible for one person to know everything, so you have to rely on your coworkers to tell you.
 >
-> Impeccable communication and trust is the backbone of any relationship. When it comes to a working environment, [those elements] make it much easier to do what you need to do. - [Charlie A. — Senior Backend Engineer](https://gitlab.com/cablett)
+> Impeccable communication and trust is the backbone of any relationship. When it comes to a working environment, [those elements] make it much easier to do what you need to do. - [*Charlie A. — Senior Backend Engineer*](https://gitlab.com/cablett)
 Companywide trust and impeccable communication serve as the bedrock for learning and development in any company, all-remote organizations included. This relies on a [set of values](/handbook/values/) that encourages behaviors which are at odds with micromanagement.
@@ -97,12 +113,12 @@ Proper learning and development requires more than a curriculum. It requires an
 </figure>
 <!-- blank line -->
-In the Traction Conference [video](https://youtu.be/CH-NHoBOeho) above, GitLab co-founder and CEO Sid Sijbrandij shares how onboarding works within an all-remote setting with Frederic Lardinois of [TechCrunch](https://techcrunch.com/).
+*In the Traction Conference [video](https://youtu.be/CH-NHoBOeho) above, GitLab co-founder and CEO Sid Sijbrandij shares how onboarding works within an all-remote setting with Frederic Lardinois of [TechCrunch](https://techcrunch.com/).*
 At a high level, this is how new team members are onboarded at GitLab.
 * On a new hire's first day, they are invited to create a GitLab account
-* Within their GitLab account is an [onboarding issue](https://gitlab.com/gitlab-com/people-ops/employment/blob/master/.gitlab/issue_templates/onboarding.md#all-gitlabbers) with over 200 tasks
+* Within their GitLab account is an [onboarding issue](https://gitlab.com/gitlab-com/people-ops/employment/blob/master/.gitlab/issue_templates/onboarding.md#all-gitlabbers) with over 200 tasks, including [GitLab's Guide to Starting a Remote Role](/company/culture/all-remote/getting-started/)
   * Onboarding items are extremely prescriptive
   * Rather than bundling a complex series of asks into one "task," as is common elsewhere, GitLab strives to remove ambiguity
 * Each new hire is assigned an Onboarding Buddy as an added resource beyond the individual's manager
@@ -141,7 +157,7 @@ From a learning and development standpoint, this transparency is vital in provid
 </figure>
 <!-- blank line -->
-In the [video](https://www.youtube.com/watch?v=Cxs5EMHNf6g) above, published on the [GitLab Unfiltered YouTube channel](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A), [Chrissie B.](https://gitlab.com/cbuchanan) documents a question from a fellow GitLab team member — "*How do you create a blog post as a non-technical user?*" — by capturing the answer and walkthrough on video.
+*In the [video](https://www.youtube.com/watch?v=Cxs5EMHNf6g) above, published on the [GitLab Unfiltered YouTube channel](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A), [Chrissie B.](https://gitlab.com/cbuchanan) documents a question from a fellow GitLab team member — "How do you create a blog post as a non-technical user?" — by capturing the answer and walkthrough on video.*
 This is a classic example of a GitLab team member answering once so that multitudes will benefit, reinforcing our [Efficiency value](/handbook/values/#efficiency). Notice that Chrissie's primary function is not within learning and development, yet her contribution leads to a more educated workforce.
@@ -151,7 +167,7 @@ This is a classic example of a GitLab team member answering once so that multitu
 </figure>
 <!-- blank line -->
-In the [video](https://www.youtube.com/watch?v=7RbVQwU69H0) above, published on the [GitLab YouTube channel](https://www.youtube.com/channel/UCnMGQ8QHMAnVIsI3xJrihhg), a member of the People Operations team conducts a training on decision making. Being unable to attend in person matters not, as the training is archived for later viewing.
+*In the [video](https://www.youtube.com/watch?v=7RbVQwU69H0) above, published on the [GitLab YouTube channel](https://www.youtube.com/channel/UCnMGQ8QHMAnVIsI3xJrihhg), a member of the People Operations team conducts a training on decision making. Being unable to attend in person matters not, as the training is archived for later viewing.*
 ## Ask Me Anything (AMA), group conversations, and key meetings
@@ -167,7 +183,9 @@ Reinforcing GitLab's [Transparency value](/handbook/values/#transparency), we ro
 </figure>
 <!-- blank line -->
-In the [video](https://www.youtube.com/watch?v=MvxSF_c3ztg) above, published on the [GitLab Unfiltered YouTube channel](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A), GitLab CMO Todd Barr conducts an AMA. More AMAs are listed below.
+*In the [video](https://www.youtube.com/watch?v=MvxSF_c3ztg) above, published on the [GitLab Unfiltered YouTube channel](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A), GitLab CMO Todd Barr conducts an AMA.* 
+
+More AMAs are listed below.
 * [AMA with GitLab co-founder and CEO Sid Sijbrandij](https://www.youtube.com/watch?v=u1jv1HOc8fw)
 * [AMA with David Hornik (Board Member)](https://www.youtube.com/watch?v=LwZNbF6_PX0)
@@ -186,7 +204,9 @@ Learn more about [Group Conversations in GitLab's Handbook](/handbook/people-gro
 </figure>
 <!-- blank line -->
-In the [video](https://www.youtube.com/watch?v=MN3mzvbgwuc) above, published on the [GitLab YouTube channel](https://www.youtube.com/channel/UCnMGQ8QHMAnVIsI3xJrihhg), GitLab co-founder and CEO Sid Sijbrandij leads a Functional Group Update Training. More Group Conversations are listed below.
+*In the [video](https://www.youtube.com/watch?v=MN3mzvbgwuc) above, published on the [GitLab YouTube channel](https://www.youtube.com/channel/UCnMGQ8QHMAnVIsI3xJrihhg), GitLab co-founder and CEO Sid Sijbrandij leads a Functional Group Update Training.* 
+
+More Group Conversations are listed below.
 * [Infrastructure Group Conversation](https://www.youtube.com/watch?v=CrHpG-dt9yk)
 * [Growth Group Conversation](https://youtu.be/Sd21OgztLws?t=104)
@@ -208,7 +228,7 @@ Learn more about [GitLab's OKRs](/company/okrs/).
 </figure>
 <!-- blank line -->
-In the [video](https://youtu.be/FXpBol1TwiI) above, published on the [GitLab Unfiltered YouTube channel](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A), members of GitLab's marketing team discuss a plan to operationalize marketing metrics for use in KPI and OKR presentations.
+*In the [video](https://youtu.be/FXpBol1TwiI) above, published on the [GitLab Unfiltered YouTube channel](https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A), members of GitLab's marketing team discuss a plan to operationalize marketing metrics for use in KPI and OKR presentations.*
 For each GitLab executive, we hold a monthly call to discuss Key Performance Indicators (KPI) and Objectives and Key Results (OKR). This goes well beyond the usual scope of learning and development by providing on-the-job education on metrics that impact various parts of the company. Said another way, learning and development has greater impact when it's mapped to something tangible.