diff --git a/source/handbook/marketing/developer-relations/community-advocacy/index.html.md b/source/handbook/marketing/developer-relations/community-advocacy/index.html.md index bd29d673260f291b4abf4ce9073353c7610e4d47..2b0ab5b4c677da0a8e156898a322a85cc7ca570b 100644 --- a/source/handbook/marketing/developer-relations/community-advocacy/index.html.md +++ b/source/handbook/marketing/developer-relations/community-advocacy/index.html.md @@ -249,13 +249,13 @@ This gives: * shows that our whole company is comitted to helping people * the expert more feedback from users -Please ping the expert with: +Please ping the expert in the relevant channel (e.g. in `#frontend` if it's a frontend question) with: ```plain @expert_username [LINK TO COMMUNITY COMMENT] https://about.gitlab.com/handbook/marketing/developer-relations/community-advocacy/#can-you-please-respond-to-this? ``` -And add an internal note with the link of the Slack message to the associated Zendesk ticket +And add an internal note with the link of the Slack message to the associated Zendesk ticket. If there is no Zendesk ticket related to the mention (e.g.a HackerNews mention) track it in the `#devrel` channel. ## Can you please respond to this?