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Initial common problems section

!1603 · created Feb 26, 2016 by Patricio Cano Support
- CLOSED
- 1
- 13
updated Dec 14, 2018
Updates to support-onboarding

!1614 · created Feb 27, 2016 by Ernst van Nierop Support handbook
- MERGED
- 11
updated May 13, 2016
Overhaul of Support page

!1642 · created Mar 04, 2016 by Ernst van Nierop Support
- MERGED
- 8
updated May 13, 2016
Slight tweak to how to use swapping sheet

!1672 · created Mar 09, 2016 by Ernst van Nierop Support handbook
- MERGED
- 2
updated Mar 10, 2016
Ticket workflow for poorly integrated social channels

!1687 · created Mar 11, 2016 by username-removed-99889 Support handbook
- MERGED
- 3
updated May 18, 2016
Mention the correct use of different ticket and org fields.

!1719 · created Mar 16, 2016 by Patricio Cano Support
- MERGED
- 1
updated May 18, 2016
Handbook: Share issues with customers

!1754 · created Mar 22, 2016 by Patricio Cano Support handbook
- MERGED
- 0
updated May 18, 2016
Adopt a ticket section

!1790 · created Mar 28, 2016 by username-removed-293650 Support documentation
- MERGED
- 1
- 0
updated Mar 28, 2016
Adds Support Heroes Program

!1807 · created Mar 29, 2016 by username-removed-99889 Support handbook
- CLOSED
- 13
updated Apr 11, 2016
Steps to close a Disqus ticket in ZenDesk

!1857 · created Apr 06, 2016 by username-removed-99889 Support handbook
- CLOSED
- 8
updated Jan 26, 2017
Improve SE onboarding process

!1992 · created Apr 25, 2016 by username-removed-444214 Support documentation
- MERGED
- 1
- 21
updated Nov 11, 2016
Specify the use of the ZD play button and Twitter view

!2238 · created Jun 02, 2016 by username-removed-444214 Support handbook
- MERGED
- 0
updated Nov 10, 2016
Update documentation workflow

!2338 · created Jun 13, 2016 by username-removed-444214 Support documentation
- MERGED
- 2
- 3
updated Oct 08, 2016
Ensure @mention is used when escalating a ticket via Slack

!2359 · created Jun 15, 2016 by username-removed-444214 Support
- MERGED
- 0
updated Oct 08, 2016
Adding google alerts to support workflow.

!2683 · created Jul 20, 2016 by username-removed-293650 Support
- CLOSED
- 1
- 6
updated Jan 03, 2017
Create Support Policies section. Add information on 2FA removal.

!2722 · created Jul 25, 2016 by username-removed-444214 Support handbook
- MERGED
- 1
- 0
updated Nov 10, 2016
Remove "Decrease Demand for Support"

!2788 · created Aug 01, 2016 by username-removed-444214 Support
- MERGED
- 1
- 1
updated Nov 11, 2016
Update the guidelines for posting issues to the issue tracker

!2920 · created Aug 16, 2016 by username-removed-419655 Support
- CLOSED
- 0
updated Aug 16, 2016
Update the Getting Help page

!2929 · created Aug 17, 2016 by username-removed-419655 Support
- MERGED
- 5
updated Sep 14, 2016
Adds light agent section to support index.

!2964 · created Aug 22, 2016 by username-removed-293650 Support
- MERGED
- 9
updated Oct 04, 2016

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