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Adds Support Heroes Program

!1807 · created Mar 29, 2016 by username-removed-99889 Support handbook
- CLOSED
- 13
updated Apr 11, 2016
Update the guidelines for posting issues to the issue tracker

!2920 · created Aug 16, 2016 by username-removed-419655 Support
- CLOSED
- 0
updated Aug 16, 2016
fix fifo link

!3173 · created Sep 15, 2016 by De Wet Support handbook
- CLOSED
- 0
updated Sep 15, 2016
WIP: Rough Draft of SE Bootcamp Checklist

!3053 · created Aug 31, 2016 by De Wet Support Team University handbook
- CLOSED
- 2
updated Nov 11, 2016
Include details on using macros to escalate between tiers

!3874 · created Nov 18, 2016 by username-removed-444214 Support handbook
- CLOSED
- 2
updated Nov 19, 2016
Add DSE trigger workflow

!3845 · created Nov 17, 2016 by username-removed-444214 Support handbook
- CLOSED
- 6
updated Nov 19, 2016
Detail the use of Tag Locker in Zendesk

!3847 · created Nov 17, 2016 by username-removed-444214 Support handbook
- CLOSED
- 4
updated Nov 21, 2016
Adding google alerts to support workflow.

!2683 · created Jul 20, 2016 by username-removed-293650 Support
- CLOSED
- 1
- 6
updated Jan 03, 2017
CTA for GitHost disk space

!4032 · created Dec 01, 2016 by username-removed-444214 Support documentation
- CLOSED
- 6
updated Jan 26, 2017
Steps to close a Disqus ticket in ZenDesk

!1857 · created Apr 06, 2016 by username-removed-99889 Support handbook
- CLOSED
- 8
updated Jan 26, 2017
WIP: Adds process pre, during and post customer training sessions

!3275 · created Sep 26, 2016 by username-removed-99889 Support handbook
- CLOSED
- 12
updated May 31, 2017
Remove consultancy work management section

!6178 · created May 25, 2017 by username-removed-444214 Sales Support handbook
- CLOSED
- 0
updated Sep 15, 2017
Initial common problems section

!1603 · created Feb 26, 2016 by Patricio Cano Support
- CLOSED
- 1
- 13
updated Dec 14, 2018