diff --git a/lib/gitlab/email/handler/base_handler.rb b/lib/gitlab/email/handler/base_handler.rb
index e6c2705421d9c5e7900090ce48659c7ef7dd4f7c..4d74e770b918fd96f81d9f82c6c7d2558aab3cd0 100644
--- a/lib/gitlab/email/handler/base_handler.rb
+++ b/lib/gitlab/email/handler/base_handler.rb
@@ -42,9 +42,12 @@ module Gitlab
           end.join
         end
 
-        def verify_record!(record, exception, error_title)
+        def verify_record!(record, exception, name)
           return if record.persisted?
 
+          error_title =
+            "The #{name} could not be created for the following reasons:"
+
           msg = error_title + record.errors.full_messages.map do |error|
             "\n\n- #{error}"
           end.join
diff --git a/lib/gitlab/email/handler/create_issue_handler.rb b/lib/gitlab/email/handler/create_issue_handler.rb
index 431bd9a8f4efbeb479b5fecba3ada12b4e3c0c14..f8b23d0716590cb236648dc5080ff547e8c8323a 100644
--- a/lib/gitlab/email/handler/create_issue_handler.rb
+++ b/lib/gitlab/email/handler/create_issue_handler.rb
@@ -22,11 +22,7 @@ module Gitlab
 
           validate_permission!(:create_issue)
 
-          verify_record!(
-            create_issue,
-            InvalidIssueError,
-            "The issue could not be created for the following reasons:"
-          )
+          verify_record!(create_issue, InvalidIssueError, 'issue')
         end
 
         def author
diff --git a/lib/gitlab/email/handler/create_note_handler.rb b/lib/gitlab/email/handler/create_note_handler.rb
index a9af2f44a81c19c6f4b9bfda083d713215a6042c..e4da6b590fb334a1437e62ce91f7014fd5b3c6cf 100644
--- a/lib/gitlab/email/handler/create_note_handler.rb
+++ b/lib/gitlab/email/handler/create_note_handler.rb
@@ -19,11 +19,7 @@ module Gitlab
           raise NoteableNotFoundError unless sent_notification.noteable
           raise EmptyEmailError if message.blank?
 
-          verify_record!(
-            create_note,
-            InvalidNoteError,
-            "The comment could not be created for the following reasons:"
-          )
+          verify_record!(create_note, InvalidNoteError, 'comment')
         end
 
         def author