500 Error -> sidekiq shuts down

Hi all,

I have a big problem with my gitlab installation on a centos 6 server. I have installed it 2 month ago by using the tutuorial (https://github.com/gitlabhq/gitlab-recipes/tree/master/install/centos). Everything was fine and I have build up some projects.

After the restart of the server after a update it is not possible to start the gitlab. I have tried it in a normal way (service gitlab start) and the success information return that both services (unicorn and sidekiq) are startet. But after a few seconds sidekiq shuts down. I don't know why.

I have attached the sidekiq.log for better analyzing. sidekiq.log

Can anybody help me to find the solution? As far as I know nothing was changes during the update except the apache.

Greets Markus

It looks like a simple permission error with the Redis UNIX socket:

2015-09-11T14:30:09.565Z 8610 TID-ox1pm4b1o ERROR: heartbeat: Permission denied - connect(2) for /var/run/redis/redis.sock
2015-09-11T14:30:09.565Z 8610 TID-ox1pz703c ERROR: Error fetching message: Permission denied - connect(2) for /var/run/redis/redis.sock

Make sure the user has permissions to read/write.

Is there a reason you aren't using the omnibus version?

Status changed to closed

Hi,

thanks for this fast response.

You're right. It was the simply access-permission. I have completely haven't seen or ignored this.

The folder /var/run/redis was configured with the permissions 0755 for the user "redis" and group "redis". But the contained files has an error with the group. This was set to "redis:492". Don't know why. However a simple "chgrp redis ." fixed it.

About the omnibus version... I had several problem by using this. Think the reason was the additional installed software ISPConfig (to administrate the webserver). At the end the step-by-step setup was the best and fastest solution.

BR Markus

mentioned in merge request !14785