Mailroom not starting after 8.1.3 upgrade

@tdb What does your mail_room/incoming_email config look like?

/etc/gitlab/gitlab.rb contains the following:

gitlab_rails['incoming_email_address'] = 'ourgit+%{key}@example.com'
gitlab_rails['incoming_email_email'] = 'ourgit'
gitlab_rails['incoming_email_enabled'] = true
gitlab_rails['incoming_email_host'] = 'imap.example.com'
gitlab_rails['incoming_email_mailbox_name'] = 'inbox'
gitlab_rails['incoming_email_password'] = 'secretpass'
gitlab_rails['incoming_email_port'] = '993'
gitlab_rails['incoming_email_ssl'] = true

This results in the following in /var/opt/gitlab/gitlab-rails/etc/gitlab.yml:

  ## Reply by email
  # Allow users to comment on issues and merge requests by replying to notification emails.
  # For documentation on how to set this up, see http://doc.gitlab.com/ce/incoming_email/README.html
  incoming_email:
    enabled: true

    # The email address including the `%{key}` placeholder that will be replaced to reference the item being replied to.
    # The `%{key}` placeholder is added after the user part, after a `+` character, before the `@`.
    address: 'ourgit+%{key}@example.com'

    # Email account username
    # With third party providers, this is usually the full email address.
    # With self-hosted email servers, this is usually the user part of the email address.
    user: 'ourgit'
    # Email account password
    password: 'secretpass'

    # IMAP server host
    host: 'imap.example.com'
    # IMAP server port
    port: 993
    # Whether the IMAP server uses SSL
    ssl: true
    # Whether the IMAP server uses StartTLS
    start_tls:

    # The mailbox where incoming mail will end up. Usually "inbox".
    mailbox: 'inbox'

Is that what you needed @DouweM?

@tdb Yes, thanks. Looks like the start_tls key is incorrectly populated. What happens when you add gitlab_rails['incoming_email_start_tls'] = false to your gitlab.rb?

That appears to fix the problem. I have an 8.1.0 system with the same config and that's fine. Maybe mailroom changed between 8.1.0 and 8.1.3 which made it more fussy about this setting?

Is it worth setting a default rather than leaving this blank?

mentioned in merge request !1766 (merged)

@tdb The way the mail_room config is generated is different between the two versions. The default was incorrectly set, good catch! Fixed in !1766 (merged).

Thanks. Looks good :-)

Status changed to closed

mentioned in issue #3078 (closed)

mentioned in commit 8fab8377

mentioned in commit b740bfc2

mentioned in merge request !14785

Mailroom not starting after 8.1.3 upgrade

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