Help Page could be more helpful

Help Page could be more helpful

Problem:

The current Help page contains a lot of information but is not very helpful. The page is formatted as one long list, making it difficult to quickly find the problem/solution you are looking for. It also lacks polish, appearing more like a README doc than the help section for a product. There is also missed opportunities here to call out and explore features and actions users may not yet be aware of.

Solution:

Reformat the help page to have a clear hierarchy of information. Make it easy for users to find quick answers to a specific problem while allowing the opportunity to explore features and links to other resources.

Related Issues:

Remove from Rails app https://gitlab.com/gitlab-org/gitlab-ce/issues/18739

Help Page Confusing https://gitlab.com/gitlab-org/gitlab-ee/issues/2297

Allow Customizations (MR for 9.4) https://gitlab.com/gitlab-org/gitlab-ce/merge_requests/11878

closed