Promote features to unlicensed users

Resources

FE @timzallmann

As part of making EE the default download on GitLab and simplifying the experience, we need to promote EE features when there is no license for that particular feature.

Proposal

• For each relevant paid feature, we need to promote trial or license activation for regular EE on-prem sites
• For GitLab.com the feature promotion needs to go to purchase a GitLab.com plan

List of features

• Service desk (EEP / Silver + Gold) - #2887 (closed)
• Merge requests approvers (EES / Bronze) - #2888 (closed)
• Multiple issue boards (EES / Bronze) - #2899 (closed)
• Issue boards with milestones (EES / Bronze) - #2899 (closed)
• Issue board focus mode (EES / Bronze) - #2899 (closed)
• Rebase merge requests before merge (EES / Bronze) - #2888 (closed)
• Squash and merge (EES / Bronze) - #2918 (closed)
• Use fast-forward merged where possible (EES / Bronze) - #2915 (closed)
• Push rules (EES / Bronze) - #2948 (closed)
• Branch permissions for users (EES / Bronze) - #2948 (closed)
• Set weight of issues (EES / Bronze) - #2946 (closed)
• Group-level Webhooks (EES / Bronze) - #2947 (closed)
• Mirror external repositories (EES / Bronze) - #2948 (closed)
• Burndown charts (EES / Bronze) - #2966 (closed)
• Contribution analytics (EES / Bronze) - #2967 (closed)
• Issue/MR templates (EES / Bronze) - #2977 (closed)
• Global code search (i.e. Elasticsearch) (EES / Bronze) - #2978 (closed)
• Audit events (EES / Bronze) - #2988 (closed)
• Export issues (EES / Bronze) - #2987 (closed)

As per https://gitlab.com/gitlab-org/gitlab-ee/issues/2335 we may need to also split this out into a series of issues

changed the description

mentioned in issue #2501 (closed)

Moved from #2501 (closed)

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When people visit the page of GitLab EE features, they will see:

• The feature introduction.
• The feature is only for GitLab EE.
• CTA button to direct them to fill the information form.

LDAP Group Sync	File Locking
	Fake data as the background with tranparency to let people preview the screen if they use GitLab EE

Merge Request Approval	Audit Events
	Fake data as the background with tranparency to let people preview the screen if they use GitLab EE

Form page

• We can highlight some GitLab EE features to activate people on this page.
• People can go back to the previous page through "Back" button.
• There are 8 fields, so the form looks a little long. I added a divider below "phone number" field to separate it into 2 parts. Users can take a break and keep going.

Form	Activated trial license successfully

mentioned in issue #2417

mentioned in merge request !2302 (merged)

assigned to @hazelyang

changed the description

@hazelyang I had some thoughts around some of these.

1. When the option is configurable in Settings, it should always display the promotion. In some cases this may be simple as a small section of a setting e.g.

2. In some cases, such as Issue Boards, there are only a few small features. So maybe on the issue boards we can have a banner to say "Improve Issue boards with GitLab Enterprise Edition." and list the features as bullet points. If the user is an admin, they get a Start Trial button, if the user is not an admin, they get a "Contact your Administrator" message. If the promotion appears outside of a setting or admin panel, it should have the possibility to dismiss it.

added Deliverable label

changed the description

mentioned in merge request !2372 (closed)

@mydigitalself That makes sense to me. Thanks!

mentioned in issue #2887 (closed)

mentioned in issue #2888 (closed)

changed the description

added license label

@mydigitalself A question: Currently, when Fast-forward merge is enabled, Rebase merge requests before merge will be enabled automatically. So we only need to do the designs for Fast-forward merge feature. Right?

mentioned in issue #2899 (closed)

changed the description

mentioned in issue #2915 (closed)

mentioned in issue #2918 (closed)

changed the description

mentioned in issue #2921 (closed)

mentioned in issue #2930 (closed)

mentioned in issue #2931 (closed)

marked this issue as related to #2931 (closed)

marked this issue as related to #2921 (closed)

changed the description

marked this issue as related to #2899 (closed)

mentioned in issue #2946 (closed)

mentioned in issue #2947 (closed)

mentioned in issue #2948 (closed)

changed the description

mentioned in issue #2966 (closed)

changed the description

mentioned in issue #2967 (closed)

changed the description

mentioned in issue #2977 (closed)

mentioned in issue #2978 (closed)

changed the description

mentioned in issue #2987 (closed)

mentioned in issue #2988 (closed)

changed the description

@mydigitalself I've almost finished the designs for the features. I think the copies might need to iterate. Please let me know if you have any thoughts. Thanks!

marked this issue as related to #2977 (closed)

created branch 2624-promote-features-to-unlicensed-users

mentioned in merge request !2539 (closed)

changed the description

marked the checklist item Use fast-forward merged where possible (EES / Bronze) - #2915 (closed) as completed

assigned to @timzallmann

@timzallmann I see a lot of sub-issues for this still opened on CE. Should they be closed? Are we going to make the deadline?

@ClemMakesApps Trying to get the deadline at the moment with as many as possible. Setting up the main testing took unfortunately longer than expected, as soon as that one first MR is merged most of the others is simply adding text.

Is this UX Ready @hazelyang?

changed milestone to %10.0

@sarrahvesselov Thanks for the reminder! I'll add UX ready

added UX ready and removed UX labels

marked the checklist item Audit events (EES / Bronze) - #2988 (closed) as completed

marked the checklist item Export issues (EES / Bronze) - #2987 (closed) as completed

marked the checklist item Contribution analytics (EES / Bronze) - #2967 (closed) as completed

marked the checklist item Burndown charts (EES / Bronze) - #2966 (closed) as completed

marked the checklist item Mirror external repositories (EES / Bronze) - #2948 (closed) as completed

marked the checklist item Branch permissions for users (EES / Bronze) - #2948 (closed) as completed

marked the checklist item Push rules (EES / Bronze) - #2948 (closed) as completed

marked the checklist item Squash and merge (EES / Bronze) - #2918 (closed) as completed

marked the checklist item Rebase merge requests before merge (EES / Bronze) - #2888 (closed) as completed

marked the checklist item Merge requests approvers (EES / Bronze) - #2888 (closed) as completed

marked the checklist item Service desk (EEP / Silver + Gold) - #2887 (closed) as completed

marked the checklist item Group-level Webhooks (EES / Bronze) - #2947 (closed) as completed

marked the checklist item Multiple issue boards (EES / Bronze) - #2899 (closed) as completed

marked the checklist item Issue boards with milestones (EES / Bronze) - #2899 (closed) as completed

marked the checklist item Issue board focus mode (EES / Bronze) - #2899 (closed) as completed

marked the checklist item Set weight of issues (EES / Bronze) - #2946 (closed) as completed

marked the checklist item Issue/MR templates (EES / Bronze) - #2977 (closed) as completed

marked the checklist item Global code search (i.e. Elasticsearch) (EES / Bronze) - #2978 (closed) as completed

All sub issues merged

closed