@@ -12,7 +12,23 @@ If you are experiencing problems during GitLab package installation or have issu
#### For problems not related to package installation and configuration check ways to get help [at GitLab website.](https://about.gitlab.com/getting-help/)
This can be the case when installation and `gitlab-ctl reconfigure` run went without issues but your GitLab instance is still giving 500 error page with an error in the log.
## Merge request guidelines
- Please add a CHANGELOG entry for your contribution
- Have a look at the [development tips and tricks](doc/development.md)
## Maintainer documentation
### Issue response template
When the maintainer suspects the reported issue is not related to the problems with omnibus-gitlab, following template can be used to respond to the issue reporter:
```
Thanks for reporting this issue. I suspect that the issue you are experiencing is not related to the package or configuration of the package itself. Omnibus-gitlab repository is used for packaging GitLab. Since this looks like a problem not related to the packaging please check
[how to get help](https://about.gitlab.com/getting-help/) for your issue. I will close this issue but if you still think this is a problem with the package please @ mention me with the steps to reproduce the problem and I will reopen the issue.
