@@ -54,11 +59,77 @@ I get many email on which I am only cc'd on, I would very much appreciate if you
I have accounts on [LinkedIn](https://www.linkedin.com/in/sijbrandij) and [Facebook](https://www.facebook.com/sytse). I will not send invites to team members on those networks since as the CEO I don't want to impose myself on anyone. But I would love to connect and I will happily accept your LinkedIn and Facebook friend request. You can also find me on Twitter as [@sytses](https://twitter.com/sytses).
## Please chat me the subject line of emails
I get a lot of email and I'm frequently not on top of it.
I appreciate if you sent me a chat message if I need to respond to something.
Please quote the subject line of the email in your chat message.
### Meeting request best practices
If you want to schedule a meeting, email the EA the following:
* Urgency: in the next two days, in the next week or two, etc
* Duration: 25 mins, 50 mins, etc.
* Provide context: include topic, agenda to be covered. Share google doc if available to be included in invite
### Formats for invites
* MTG for meetings in person, either at the "office" or another location
* INTERVIEW for interviews (make sure to loop in our PR partner)
* PHONECALL for phone calls
* VIDEOCALL for video conference calls using Zoom. Using the [Zoom plugin for Google Calendar](https://about.gitlab.com/handbook/communication/#video-calls) you can easily get the info you need in the invite.
Example: “VIDEOCALL | Kirsten Abma for Executive Assistant”
* Make sure to remove the Hangout link first and then use the Zoom extention.
* Please add the subject of the call in the description, for internal and external calls.
* When meetings are being rescheduled please put RESCHEDULING at the beginning of the appointment
* Addresses in calendar invites should only have an address and nothing else
* Everyone external receives the GitLab [Primer page](https://about.gitlab.com/primer). Only for final interviews people receive the form to fill out.
Make sure to include in the description
##### Videocalls
<br>
Please read our primer as preparation for this meeting: https://about.gitlab.com/primer/<br>
[ONLY calls in the hiring process] Please fill out this form a day in advance, to discuss during the call: https://docs.google.com/a/gitlab.com/forms/d/e/1FAIpQLScXUW07w36Ob2Y2XQuESBaYqU5_c1SoweGS1BzGHnbesISGXw/viewform<br>
<br>
##### Meetings at the office:
<br>
Please read our primer as preparation for the meeting: https://about.gitlab.com/primer<br>
CEO cell: <br>
Guest cell:<br>
Accessing the GitLab office building<br>
Enter the building through the double doors between the two Mike's Bikes locations.<br>
On the intercom press the call button then press '206' (for GitLab) to have us buzz you in.<br>
Proceed to the elevator at the rear of the foyer and go to the 2nd floor (strangely the elevator will show 3 when you stop at 2).<br>
Exit the elevator and proceed to the right. The unit is the last door on the right at the end of the hall (2F).<br>
More details are on our visiting page: https://about.gitlab.com/visiting/<br>
<br>
## Scheduling
{: #scheduling}
*[everytimezone.com](http://www.everytimezone.com) can help determine the best time to schedule
* You can add other [calendars](calendar.google.com) on the left, to see when GitLab team members are free to schedule a meeting with
* The [agenda](https://docs.google.com/document/d/187Q355Q4IvrJ-uayVamoQmh0aXZ6eixAOE90jZspAY4/edit?ts=574610db&pli=1) of items to be handled by the EA for the CEO
* Use for example a tool like [Skyscanner](www.skyscanner.com) to find different flight options with most airlines when needing to book travel
<br>
<br>
* Schedule calls in European timezones in the morning (am) Pacific (Daylight) Time and US time zones in the afternoon (pm) Pacific (Daylight) Time
* Don't schedule over the Infrastucture team call unless approved by the CEO
* Keep 1 hour open in calendar per day for email
* Holds on the schedule should be removed at least 15 minutes before the preceeding meeting starts.
* After each meeting with a potential investor, make sure to update the sheet with the information on these meetings (to be found in the agenda doc for EAs)
* Monthly video calls are 25 minutes while quarterly calls/dinners are scheduled for 90 minutes plus any necessary travel time.
* If the call is with any Google company, use Hangouts instead of Zoom.
* Meetings at the office with another guest joining via videocall. The EA will schedule an additional ten minutes before the appointment to test the system.
<br>
<br>
* For meetings or lunch/dinner appointments, always make sure to add the address in the invite of the location where it’s scheduled.
* Make sure to plan travel time (in a separate calendar item, just for Sid) before and after the meeting in case another meeting or call should follow.
* If Sid has a **ride or walks** to an appointment, make sure to **add 5 minutes extra** to find the address and sign in at reception.
* If Sid is **driving himself**, make sure to **add 15 minutes extra** for random occurances such as travic, stopping for gas or parking.
* If Sid is **driving himself** to a meeting, he likes to plan phonecalls to catch up with the team. Check with him who he'd like to talk with during his commute and schedule accordingly.
* Sales meetings are important. If the CEO can help the process, feel free to include him in the meeting by working with the EA on this.
* Due to a busy schedule the CEO has a preference of meeting setup: First try for a video call or a meeting at the GitLab office. If the other party presses to meet at their location, confirm if that is OK before accepting.
## Pick your brain meetings
{: #pick-your-brain-meetings}
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@@ -86,82 +157,6 @@ Alternatively we can also make it a YouTube live event, people can ask us questi
“We do not accept solicitations by recruiters, recruiting agencies, headhunters, and outsourcing organizations. Please find all info [on our jobs page](https://about.gitlab.com/jobs/#no-recruiters)
* Follow up on introductions from certain recipients (board, investors) immediately without asking for CEO approval.
## Scheduling
{: #scheduling}
*[everytimezone.com](http://www.everytimezone.com) can help determine the best time to schedule
* You can add other [calendars](calendar.google.com) on the left, to see when GitLab team members are free to schedule a meeting with
* The [agenda](https://docs.google.com/document/d/187Q355Q4IvrJ-uayVamoQmh0aXZ6eixAOE90jZspAY4/edit?ts=574610db&pli=1) of items to be handled by the EA for the CEO
* Use for example a tool like [Skyscanner](www.skyscanner.com) to find different flight options with most airlines when needing to book travel
* Keep 1 hour open in calendar per day for email
* Holds on the schedule should be removed at least 15 minutes before the preceeding meeting starts.
* Schedule calls in European timezones in the morning (am) Pacific (Daylight) Time and US time zones in the afternoon (pm) Pacific (Daylight) Time
* After each meeting with a potential investor, make sure to update the sheet with the information on these meetings (to be found in the agenda doc for EAs)
* Ensure there are 5 mins free between scheduled meetings
* Monthly video calls are 25 minutes while quarterly calls/dinners are scheduled for 90 minutes plus any necessary travel time.
### Formats for invites
* MTG for meetings in person, either at the "office" or another location
Example: MTG | Bruce Armstrong (Khosla) & Sid Sijbrandij (GitLab) @ [office/location]” or “Dinner/Lunch @ Bar Agricole - Kirsten Abma & Sid Sijbrandij”
* INTERVIEW for interviews (looping in our PR partner)
Example: “INTERVIEW | Kirsten Abma (TechCrunch)” Make sure to block 10 min before for preparations and 10 min after for notes for Sid
* PHONECALL for phone calls
* VIDEOCALL for video conference calls using Zoom. Using the [Zoom plugin for Google Calendar](https://about.gitlab.com/handbook/communication/#video-calls) you can easily get the info you need in the invite.
Example: “(VIDEO)CALL | Kirsten Abma for Executive Assistant”
* If the call is with any Google company, use Hangouts instead of Zoom.
* When meetings are being rescheduled please put RESCHEDULING at the beginning of the appointment
* Addresses in calendar invites should only have an address and nothing else
* Before a candidate invterview, people either receive the GitLab [Primer page](https://about.gitlab.com/primer)(for introductory meetings) or the form to fill out (for final interview with the CEO).
Make sure to include in the description
* (Video)calls
<br>
Please read our primer as preparation for this meeting: https://about.gitlab.com/primer/<br>
Calls in the hiring process also please fill out this form a day in advance, to discuss during the call: https://docs.google.com/a/gitlab.com/forms/d/e/1FAIpQLScXUW07w36Ob2Y2XQuESBaYqU5_c1SoweGS1BzGHnbesISGXw/viewform<br>
Phone number participant:
<br>
By using the Zoom extention [mentioned in our handbook](https://about.gitlab.com/handbook/communication/#video-calls) it will add the details how to join the Zoom call automatically. Make sure to remove the Hangout link first and then use the Zoom extention.
Note: Please add the subject of the call in the description, for internal and external calls.
<br>
* Meetings at the office:
<br>
Please read our primer as preparation for the meeting: https://about.gitlab.com/primer<br>
Phone number CEO: <br>
Phone number other participant(s):<br>
Accessing the GitLab office building<br>
Enter the building through the double doors between the two Mike's Bikes locations.<br>
On the intercom press the call button then press '206' (for GitLab) to have us buzz you in.<br>
Proceed to the elevator at the rear of the foyer and go to the 2nd floor (strangely the elevator will show 3 when you stop at 2).<br>
Exit the elevator and proceed to the right. The unit is the last door on the right at the end of the hall (2F).<br>
More details are on our visiting page: https://about.gitlab.com/visiting/<br>
<br>
* Meetings at the office with another guest joining via videocall
The EA will schedule an additional meeting for the CEO ten minutes before the appointment to test the system.
* For internal meetings such as 1:1 calls with the team, add "If you need to cancel/reschedule please post in #ea-team."
* For all meetings make sure to include:
-[Visiting info](https://about.gitlab.com/visiting) for in-person meetings at HQ
-[Primer page](https://about.gitlab.com/primer)
- A Zoom link for any type of call. All calls will use the Zoom details which can be dialed into with a phone call.
* For meetings or lunch/dinner appointments, always make sure to add the address in the invite of the location where it’s scheduled and make sure to plan travel time (in a separate calendar item, just for Sid) before and after the meeting in case another meeting or call should follow.
* If Sid has a ride or walks to an appointment, make sure to add 5 minutes extra to find the address and sign in at reception.
* If Sid is driving himself, make sure to add 15 minutes for random occurances such as travic, stopping for gas or parking.
* If Sid is driving to a meeting, he likes to plan phonecalls to catch up with the team. Check with him who he'd like to talk with during his commute and schedule accordingly.
* Favorite lunch place: [Basil Thai in SoMa](http://www.basilthai.com/home.html).
* Favorite dinner places: [Heirloom Cafe](https://heirloom-sf.com/), [Ozumo](http://www.ozumo.com/)(seated in the bar area), or a BBQ at our HQ.
* Sales meetings are important. If the CEO can help the process, feel free to include him in the meeting.
* Make sure to include background info what the call will be about to the invite. For example adding the relevant email thread in the notes of the invite.
* Due to a busy schedule the CEO has a preference of meeting setup: First try for a video call or a meeting at the GitLab office. If the other party presses to meet at their location, confirm if that is OK before accepting.
