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New Manager Enablement Issue

Your first few months as a manager here at GitLab can be exhilarating. It can also be challenging, especially when you need to quickly identify what is important for your success.

This new manager issue is a launchpad, and it connects you with crucial information about being a manager at GitLab. It has been designed to ensure you start your journey as a manager with all the resources and training available.

Items on this issue are identified as either required or suggested.

• Required items should be completed by all new GitLab managers.

• Suggested items are optional. They may not be applicable to your style or team dynamic. Experiment with them for a few days or weeks. If you discover a useful practice or resources outside of this list, please submit a merge request to add it.

Since this checklist will evolve, please use the commit history to monitor changes. Major changes will be communicated via the company call and slack.

Your contributions as a new manager are essential, submit a merge request as ideas arise. If you have any questions about items on this checklist, please comment on this issue.

First Week

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Tasks

1. Schedule a handover meeting(s) with the current team manager. Try the 1:1:1 format for a transparent handoff. (Instructions, Article & Template) REQUIRED

   Items to review

   • Most recent 360 review cycle feedback
   • More recent feedback, projects, and other info since the last review cycle
   • Professional goals and growth areas
   • Shared documents and other things for you to know

2. Schedule 1:1 meetings with team members (Instructions & Template) REQUIRED

3. Write and share a README file or "How I like to work" document for your team (Example) SUGGESTED

Support Networks

1. Join the #managers Slack channel REQUIRED
2. Join the Managers Lean Coffee Meeting SUGGESTED
3. Schedule a coffee chat with your People Business Partner REQUIRED
   • Jessica Mitchell -Marketing, Product, Meltano and Alliances
   • Julie Armendariz -Sales and G&A
   • Carol Teskey (interim) -Engineering

Learning Modules

• Transitioning to management within GitLab (Forthcoming)

Handbook Review

1. GitLab Management Tips REQUIRED

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Month 1

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Tasks

1. Review and discuss career development plans with each team member (Instructions & Template) REQUIRED
2. Meet with your leader and define or review measurable goals for your management role SUGGESTED
3. Try writing in a journal to reflect on your experiences as a new manager (Instructions) SUGGESTED

Support Networks

• Review the Managers Mentor Directory (Forthcoming) SUGGESTED
• Join the Managers Monthly Group Discussion (Forthcoming) SUGGESTED

Learning Modules

1. Common Ground: Harassment Prevention for Managers REQUIRED

2. Career mapping at GitLab / Video REQUIRED

   Department Specific Paths

   • Engineering Career Development
   • Marketing Career Development

3. Hiring process at GitLab REQUIRED

   • Interview training-issue to be assigned by recruiting
   • New hire probationary period process

Handbook Review

1. List of recommended leadership books SUGGESTED

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Month 2

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Tasks

1. Discuss and practice the following topics with your mentor(s) SUGGESTED
   • Performance feedback
   • 360 Survey feedback meetings

Learning Modules

1. Giving Performance Feedback REQUIRED

2. 360 Survey Feedback Training REQUIRED

   • 360 Feedback Meetings REQUIRED

3. Decision Making at GitLab REQUIRED

Handbook Review

1. List of recommended leadership articles SUGGESTED

Month 3

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Tasks

1. Discuss and practice the following topics with your mentor(s) SUGGESTED
   • Time management techniques
   • Decision making strategies
2. Schedule a coffee chat with your People Ops recruiter(s) SUGGESTED

Learning Modules

1. Promotion process at GitLab REQUIRED
2. Job family creation REQUIRED

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Ongoing

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Support Networks

• Managers Lean Coffee Meeting
• #managers Slack channel
• #peopleops Slack channel
• People Business Partners
  • Jessica Mitchell -Marketing, Product, Meltano and Alliances
  • Julie Armendariz -Sales, and G&A
  • Lorna Webster -Enterprise & Commercial Sales, Customer Success
  • Carol Teskey (interim) -Engineering

Learning Module

Every two years

• Common Ground: Harassment Prevention for Managers REQUIRED

Reference

• GitLab Management Tips

marked the checklist item Discuss and practice the following topics with your mentor(s) SUGGESTED as completed

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