Move CA Team to a separate Zendesk or other tool
We've recently had to upgrade our ZD account for auditing & Large client needs. This raises the price for each seat to $99/seat/m. The CA team is not using advanced reporting or any of the other features that we upgraded for so it makes sense to consider another tool or a separate, smaller account.
Based on this pricing, I think CA could use either the $9/seat/m plan or the $19/seat/m plan without any loss of functionality.
@timanglade @connorshea @cmattrex @afolson thoughts?