GitLab vs Jira
- Documentation on what customers using JIRA with Bitbucket do not get within GitLab
- Short Video showing what the JIRA integration looks like with GitLab, how to use JIRA within the GitLab workflow
- Short video showing workflow with JIRA and then workflow with GitLab issue tracker. Highlighting advantages and disadvantages of using our issue tracker.
Activity
@regisF we need to have the following to help customers understand our JIRA integration and how our issue tracker is different.
- Documentation on how to set up JIRA within GitLab
- Documentation on what customers using JIRA with Bitbucket do not get within GitLab
- Short Video showing what the JIRA integration looks like with GitLab, how to use JIRA within the GitLab workflow
- Short video showing workflow with JIRA and then workflow with GitLab issue tracker. Highlighting advantages and disadvantages of using our issue tracker.
I would suggest our technical writers produce the content and then send to @amara for approval and she trains the sales team.
assigned to @regisF
added Sales Enablement label
@ChadMalchow @amara are videos the right medium? They are hard to update. But I understand that they are interesting to share.
- is already there.
About 2), there is nothing that we do better than Bitbucket's integration. We are not even on par: we want to be able to support multiple transitions too, but there is a bug currently in their API that prevent us to do it. It's been opened for years and they don't fix it. Perhaps on purpose?
That being said, @SeanPackham can you put this in your todos? Thanks!
are videos the right medium?
Videos are more consumable than walls of text that require prospects to do the heavy lifting. We will have to commit to timestamping videos and updating them at least twice a year. We can always update the description text to say what functionality has been added since the video was uploaded.
About 2), there is nothing that we do better than Bitbucket's integration. We are not even on par.
It's natural not to have as good of an integration as the company who built both tools. But the important thing here is that understanding the integration is critical to the sales process and we should not be asking prospects to dig up this information. We have the opportunity to be transparent about what they COULD lose in their integration with JIRA. Hopefully, we maintain the core functionality which means there is little disruption to a team's workflow.
assigned to @SeanPackham
mentioned in issue #1134 (closed)
mentioned in issue #1190 (closed)
Documentation on what customers using JIRA with Bitbucket do not get within GitLab
@amara on what website page would this marketing content live?
The Technical Writing team is not creating Product/Marketing/Demo videos for features.
added tech-writing-busy and removed comparison page labels
assigned to @SeanPackham
added jira label
marked this issue as related to #1476 (closed)
