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Move support call section to regular zendesk tickets

Closed Drew Blessing requested to merge dblessing/www-gitlab-com:move_call_section into master

Calls are kind of a sub-category of regular Zendesk tickets. They almost always occur as a result of a ticket. They are also not a distinct channel in Zendesk so it makes sense, too.

cc/ @ernstvn What do you think?

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