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Refine production checklist

Ernst van Nierop requested to merge evn-refine-checklist into master

I decided to collapse the "schedule a change" and "doing a change" checklists... it is all part of the same process.

I also made the language a bit more inviting I hope... it is about keeping .com available and enabling new changes to be made while keeping the bar high.

Finally, I added some of the points that were raised in the retrospective of the NFS conversions.

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