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Sales Team Call Updates. Part of larger effort to refresh the sales team handbook.

Francis Aquino requested to merge sales-handbook-refresh into master

@ChadMalchow This is small change, but plan to make a lot of changes to the sales handbook. Will group calls together. Adding additional details.

Other changes will be found here: https://docs.google.com/document/d/112TbLv9nbCHeM_ePYLrst9Hz4PuOJtVfRL1GSFlA2ls/edit#

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