The e-mails sent by GitLab are in HTML format but don't set any font to use. MUAs can then decide what font to use to render the message content. Unfortunately, Microsoft Outlook will always use Times New Roman in this case and it's impossible to change that. While one could argue that changing the font would be in the responsibility of Outlook, let's face the fact that Microsoft is probably unable to ever change this. Also, it can't hurt to define a font so e-mails are displayed in a predictable way. (At least this is done for 99.9 % of all websites for the same reason: The user doesn't want to care but still doesn't want it to look ugly.) Some areas like coloured headers already set the "Arial" font, so this should probably be set on the entire message level as well to be consistent.
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@connorshea I don't share your belief. The very notification e-mail I got for this issue is still in ugly Times New Roman in the Outlook 2010 that I must use.
Here's a screenshot of the last notification message in Outlook:
Here's the e-mail's source code, as reported by Outlook:
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"><html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><title>GitLab</title></head><body><style type="text/css">img {max-width: 100%; height: auto;}</style><div class="content"><div><p><a href="https://gitlab.com/u/ygoe" data-user="177500" data-reference-type="user" class="gfm gfm-project_member" title="Yves Goergen">@ygoe</a> can you provide a screenshot (with anything sensitive blacked out, of course)?</p></div></div><div class="footer" style="margin-top: 10px"><p style="color: #777; font-size: small">—<br>Reply to this email directly or<a href="https://gitlab.com/gitlab-org/gitlab-ce/issues/3354#note_13260242">view it on GitLab</a>.<br>You're receiving this email because of your account on gitlab.com.If you'd like to receive fewer emails, you can<a href="https://gitlab.com/sent_notifications/**********/unsubscribe">unsubscribe</a>from this thread oradjust your notification settings.<script type="application/ld+json">{"@context":"http://schema.org","@type":"EmailMessage","action":{"@type":"ViewAction","name":"View Issue","url":"https://gitlab.com/gitlab-org/gitlab-ce/issues/3354#note_13260242"}}</script></p></div></body></html>
No font set anywhere. Should be at least something like 'sans-serif' or other common fonts. (Not 'Source Sans Pro' please, that already looks ugly in the browser so I've changed it with a user style.)
Hey! It's been at least 2 weeks (and several releases of GitLab) since we heard from you. I'm closing this issue but if you still experience this problem, please open a new issue (but also reference the old issue(s)). Make sure to also include the necessary debugging information conforming to the issue tracker guidelines found in our contributing guidelines.
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