Include ldap troubleshooting steps for blocked users
What does this MR do?
Based on https://gitlab.zendesk.com/agent/tickets/26154
cc/ @dblessing @stanhu @balameb
Does this MR meet the acceptance criteria?
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CHANGELOG entry added -
Documentation created/updated -
API support added - Tests
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Added for this feature/bug -
All builds are passing
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Conform by the style guides -
Branch has no merge conflicts with master
(if you do - rebase it please) -
Squashed related commits together