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Do not call JIRA API if project_key is not set

What does this MR do?

Calling JIRA API with blank project_key causes TypeError: no implicit conversion of Array into Hash in jira-ruby gem. We have old records in the database that do not have project_key set and we have to handle them.

Does this MR meet the acceptance criteria?

What are the relevant issue numbers?

Closes #24777 (closed)

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