Service desk integration
Service Desk Integration MR
- FE: https://gitlab.com/gitlab-org/gitlab-ee/merge_requests/1396
- BE: https://gitlab.com/gitlab-org/gitlab-ee/merge_requests/1508
Todo
-
Update to actually server-side render whether service desk is enabled -
Use actual PUT /group/project/ { service_desk_enabled: true }
returns{ ..., service_desk_enabled: true, service_desk_incoming_email: 'foo@bar.com' }
, https://gitlab.slack.com/archives/C440Z22MC/p1490838688303764 -
Make new-reply and thank you HTML emails -
Show associated service_desk_reply_to
email next to support bot username in issue (so responders know who they are emailing), https://gitlab.slack.com/archives/C440Z22MC/p1491245017034025