This is a new incident to test with escalations
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- Sarah Yasonik assigned to @syasonik-admin
assigned to @syasonik-admin
- Sarah Yasonik changed the incident status to Acknowledged
changed the incident status to Acknowledged
- Sarah Yasonik changed the incident status to Triggered
changed the incident status to Triggered
- Sarah Yasonik paged escalation policy New Policy
paged escalation policy New Policy
- username-removed-1675727 notified @syasonik-admin of this incident via escalation policy New Policy
notified @syasonik-admin of this incident via escalation policy New Policy
- Sarah Yasonik changed the incident status to Resolved
changed the incident status to Resolved
- Sarah Yasonik changed the incident status to Triggered
changed the incident status to Triggered
- Sarah Yasonik paged escalation policy New Policy
paged escalation policy New Policy
- username-removed-1675727 notified @syasonik-admin of this incident via escalation policy New Policy
notified @syasonik-admin of this incident via escalation policy New Policy
- Sarah Yasonik paged escalation policy New Policy
paged escalation policy New Policy
- username-removed-1675727 notified @syasonik-admin of this incident via escalation policy New Policy
notified @syasonik-admin of this incident via escalation policy New Policy
- Sarah Yasonik changed the incident status to Acknowledged
changed the incident status to Acknowledged
- Author Maintainer
Testing notification logic:
- Triggered incident
- Set policy
- Expect initial notification
- Acknowledge
- Expect
no[a] notification after 3 minutes - Expect
a[no] notification after 6 minutes
Edited by Sarah Yasonik Collapse replies - Author Maintainer
- Author Maintainer
- Author Maintainer
Not a bug! I read my own escalation policy wrong. Behavior is as-expected!
- username-removed-1675727 notified @syasonik-admin of this incident via escalation policy New Policy
notified @syasonik-admin of this incident via escalation policy New Policy
- username-removed-1675727 added missedSLA label
added missedSLA label
- Sarah Yasonik changed the severity to Critical - S1
changed the severity to Critical - S1
- Amelia Bauerly marked this issue as related to #94
marked this issue as related to #94
- Alana Bellucci added a Zoom call to this issue
added a Zoom call to this issue
- Alana Bellucci removed a Zoom call from this issue
removed a Zoom call from this issue