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Edits to bootcamp and contacting Zendesk

Ernst van Nierop requested to merge evn-contact-zd into master

@dewetblomerus @abuango @arihantar as recent graduates / participants, curious to get your further comments here.

\cc @dblessing @MrChrisW @balameb @cabargas as recent mentors, curious to get your comments too.

Main thing I did was in formatting to be honest, making it more compact. I also added a general expectation on timeline and how to balance the time during the day. Per stage, I indicated over what timeframe this is expected to be completed. I welcome your thoughts on this. Where am I too optimistic? Where am I too slow?

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