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Refactor the involving experts workflow

Matija Čupić requested to merge refactor-involving-experts into master

Refactors the involving experts section of the CA handbook:

  • Adds a note on tracking mentions in the #devrel channel that don't have a Zendesk ticket
  • Adds a note on using the relevant channel when involving experts

Review App URL:
https://refactor-involving-experts.about.gitlab.com/handbook/marketing/developer-relations/community-advocacy/

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