Merge requests · GitLab.com / www-gitlab-com

Add DSE trigger workflow

!3845 · created Nov 17, 2016 by username-removed-444214 Support handbook
- CLOSED
- 6
updated Nov 19, 2016
Add information on GitHost.io migration services

!3764 · created Nov 09, 2016 by username-removed-444214 Support handbook
- MERGED
- 13
updated Nov 15, 2016
Add profile picture to ZD

!3732 · created Nov 04, 2016 by username-removed-444214 Support handbook
- MERGED
- 1
updated Nov 11, 2016
Support turbos do not assign

!3719 · created Nov 03, 2016 by username-removed-444214 Support handbook
- MERGED
- 1
- 6
updated Nov 21, 2016
Clarify "response time" for SLA's

!3531 · created Oct 19, 2016 by username-removed-444214 Support documentation
- MERGED
- 0
updated Oct 20, 2016
Link to Documentation Styleguide

!3481 · created Oct 14, 2016 by De Wet Support handbook onboarding
- MERGED
- 3
updated Oct 14, 2016
Add KB instructions on SE testing environment

!3424 · created Oct 10, 2016 by username-removed-444214 Support handbook
- MERGED
- 7
updated Nov 11, 2016
Small tweaks to BootCamp CheckList

!3393 · created Oct 06, 2016 by De Wet Support handbook
- MERGED
- 4
updated Oct 12, 2016
New Support Knowledge Base 4 of 8 checklist items completed

!3381 · created Oct 05, 2016 by username-removed-444214 Support handbook
- MERGED
- 1
- 18
updated Nov 11, 2016
Use hiring manager. Add timezone.io

!3358 · created Oct 04, 2016 by username-removed-444214 Support handbook
- MERGED
- 4
updated Nov 11, 2016
Support handbook updates

!3304 · created Sep 29, 2016 by username-removed-444214 Support handbook
- MERGED
- 0
updated Sep 30, 2016
WIP: Adds process pre, during and post customer training sessions

!3275 · created Sep 26, 2016 by username-removed-99889 Support handbook
- CLOSED
- 12
updated May 31, 2017
Support handbook restructure

!3269 · created Sep 26, 2016 by username-removed-444214 Support handbook
- MERGED
- 22
updated Nov 11, 2016
Add optional advanced topics to SE Bootcamp

!3246 · created Sep 23, 2016 by De Wet Support handbook onboarding
- MERGED
- 3
updated Sep 26, 2016
fix fifo link

!3174 · created Sep 15, 2016 by De Wet Support handbook
- MERGED
- 1
updated Sep 15, 2016
fix fifo link

!3173 · created Sep 15, 2016 by De Wet Support handbook
- CLOSED
- 0
updated Sep 15, 2016
Add work-flow for handling call requests when you are inexperienced

!3161 · created Sep 14, 2016 by De Wet Support handbook
- MERGED
- 0
updated Sep 14, 2016
workflow for updating an existing issue

!3159 · created Sep 14, 2016 by De Wet Support handbook
- MERGED
- 5
updated Nov 11, 2016
Add: Customer Call Best Practices section to Support Handbook

!3132 · created Sep 12, 2016 by username-removed-99889 Support handbook
- MERGED
- 1
updated Nov 11, 2016
WIP: Rough Draft of SE Bootcamp Checklist

!3053 · created Aug 31, 2016 by De Wet Support Team University handbook
- CLOSED
- 2
updated Nov 11, 2016